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The Truth About Social Work

The Truth About Social Work

What people think they know about social work is often a myth, according to the National Association of Social Workers (NASW).

Contrary to popular belief, social workers are trained professionals who have bachelor's, master's or doctoral degrees –- they are not social services employees, caseworkers or volunteers. Only a fraction of social workers are employed in public or child welfare, and social workers are the nation's largest providers of mental health and therapy services.

"The diversity of roles for social workers is enormous," says Ruth W. Mayden, MSS, former president of the NASW and former dean of the Graduate School of Social Work and Social Research at Bryn Mawr College in Philadelphia.

Social workers practice in a wide variety of settings, and their presence is constantly evolving. According to Mayden, five arenas in which the demand for social workers is growing are:

  • Aging: As the population of elderly Americans explodes in coming decades, social workers with expertise in gerontology will keep busy. They'll provide counseling to seniors, help them maintain their independence at home, plan for future care and generally help improve their quality of life.
  • Human Resources: Businesses hire occupational social workers to help manage on-site workplace conflict and to make workplaces safer and more family-friendly. A growing practice area for occupational social workers is in employee assistance programs.
  • Schools: Social workers are often part of the interdisciplinary teams that school systems set up to help children with emotional, developmental or educational needs. Some schools now serve as community centers and offer classes and social services for adults, too, which is spurring further demand for school social workers.
  • Healthcare: Social workers are vital members of the healthcare team in many hospitals and clinics. Licensed clinical social workers provide direct counseling services; other social workers serve as patient advocates by coordinating medical and emotional treatment, managing services a patient may require for recovery and planning for care after hospitalization.
  • Institutional Giving: Corporations that place an emphasis on employee volunteerism and community service are hiring social workers to coordinate their efforts. Private foundations with money earmarked for community development also place a premium on social workers because of their inside knowledge of worthy causes.

Despite the diversity of settings, the common thread joining all social workers is their motivation, Mayden says. Social workers are part of a professional community "dedicated to social justice and empowerment," she explains. "It's not about the individual, but about how the individual can use his or her skills and talents to help other individuals or communities grow and thrive."

"As social workers, we view clients within their own environments," adds Miriam Oliensis-Torres, MSW, co-owner of Geriatric Support Associates in Milwaukee. "That's one of the things I like most about social work. We get to approach situations from a holistic perspective."

Would You Make a Good Social Worker?

According to veteran social workers Oliensis-Torres and Mayden, you'll succeed in the field if you have:

  • The ability to accept (and not judge) people who are different from yourself.
  • Patience and a sense of humor.
  • An interest in the dynamics of interpersonal and organizational relationships.
  • An interest in social policy.
  • The capacity to be self-critical and always alert as to whether you're taking the proper steps on a client's behalf.
  • Good listening skills.
  • The ability to put situations in perspective, which will help you avoid burnout.

To find an accredited social work program, visit the Council on Social Work Education.

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