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Chevron Federal Credit Union Jobs in Oakland

5 jobs

GENERAL SUMMARY: Conduct quality assurance reviews to ensure standards are maintained and the groups are audit-ready. Work with management to resolve quality and procedural issues. Assist with internal and external audits and vendor management. Serve as a subject matter expert regarding best practices and adherence to procedures. Operational Responsibilities: Create a quality assurance program a...
GENERAL SUMMARY:? The Team Leader assists the Call Center Manager in administering the daily operations of the Call Center to ensure operational soundness, service level agreements and department goals are met. DUTIES and RESPONSIBILITIES: Prioritizes and monitors call flow to meet service level agreements and consistent delivery of expected member service. Monitors the opening and closing acti...
GENERAL SUMMARY: Under limited supervision, responsible for following all policies and procedures applicable to the job function, with a particular emphasis on the balancing and delivery of the ?Closing Disclosure? in accordance with the TILA/RESPA (TRID) regulation and CFCU procedures. The Closing Specialist is responsible for a variety of tasks to include, as needed, the preparation of loan docu...
GENERAL SUMMARY: Manages real estate loan origination process through submission of complete, accurate files. Consults with members to structure the most appropriate mortgage solutions to meet their borrowing needs and for which they qualify. Examines, evaluates, and recommends for approval/decline borrowers? applications for credit or extension of lines of credit secured by real property. Maintai...
GENERAL SUMMARY: Provide backup support to Virtual Teller, Online Banking and Member Communication functions. Display a great deal of initiative and flexibility, proficiency in the use of computer applications and the ability to thrive in a fast paced environment. Individual must be willing to work a flexible schedule to accommodate the hours and business needs of the various groups. Virtual Tell...