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Genpact Jobs in Wilkes-Barre

18 jobs

JOB SUMMARY This position serves as primary liaison between sales personnel, brokers, distributors, customers and various departments and functions to investigate, resolve and respond to issues and questions. Ensures customer orders are processed, shipped and invoiced. Demands critical thinking abilities to facilitate resolution to both short term and long term service issues. Administers and pro...
Summary Statement The Customer Service Coordinator has the management responsibility for the Order Cycle including Processing, Shipment Coordination, Shipment Fulfillment, Sales Support, Invoicing, and Payment. Strive for Undisputed Customer Service Leadership within the food industry for assigned Customers. Functional Areas of Responsibility · Provide superior day to day Customer Service and S...
Summary Statement The Customer Service Coordinator has the management responsibility for the Order Cycle including Processing, Shipment Coordination, Shipment Fulfillment, Sales Support, Invoicing, and Payment. Strive for Undisputed Customer Service Leadership within the food industry for assigned Customers. Functional Areas of Responsibility · Provide superior day to day Customer Service and S...
JOB SUMMARY The Customer Service Coordinator II has the management responsibility for the Order Cycle including Processing, Shipment Coordination, Shipment Fulfillment, Sales Support, Invoicing, and Payment. Strive for Undisputed Customer Service Leadership within the food industry for assigned Customers. This position must speak French Canadian fluently. Essential Functions: ÿ Provide superior...
JOB SUMMARY This position is responsible for but not limited to assisting the Export Documentation & Registration Project Manager and Analysts on all new Export projects in order to acquire the product registration / favorability in a timely fashion along with getting retail product orderable and ready for sale in Export. ESSENTIAL FUNCTIONS: Requests for retail product to be extended to Export...
*This is a bilingual position - Must be able to read/write/speak Spanish* JOB SUMMARY This position is responsible for but not limited to obtaining and preparing export documentation required by the destination country and their customs agencies, along with resolving any issues that arise at customs. ESSENTIAL FUNCTIONS: Works with in-country law firms on the management of registrations and re...
Summary Statement The Customer Service Coordinator has the management responsibility for the Order Cycle including Processing, Shipment Coordination, Shipment Fulfillment, Sales Support, Invoicing, and Payment. Strive for Undisputed Customer Service Leadership within the food industry for assigned Customers. Functional Areas of Responsibility · Provide superior day to day Customer Service and S...
JOB SUMMARY This position is responsible for but not limited to obtaining and preparing export documentation required by the destination country and their customs agencies, along with resolving any issues that arise at customs. ESSENTIAL FUNCTIONS: Works with in-country law firms on the management of registrations and re-registrations. Reaches out to export distributors and our customer's affi...
*This is a bilingual position - Must be able to read/write/speak Spanish* JOB SUMMARY This position is responsible for but not limited to obtaining and preparing export documentation required by the destination country and their customs agencies, along with resolving any issues that arise at customs. ESSENTIAL FUNCTIONS: Works with in-country law firms on the management of registrations and re...
Become part of the world class team at Genpact!! Genpact (NYSE: G) stands for “generating business impact.” We design, transform, and run intelligent business operations including those that are complex and specific to a set of chosen industries. Founded as a division of GE, we serve hundreds of long-term clients including more than one-fourth of the Fortune Global 500 and employ over 70,000+ emp...
JOB SUMMARY The primary function of the Assistant Manager is to provide support to the Healthcare operations management team through developing and maintaining appropriate reporting tools, building relationships with IT and clients as well as measuring monthly productivity and quality numbers. ESSENTIAL FUNCTIONS: Work closely with healthcare operations management team Maintain and review curr...
JOB SUMMARY The position is responsible but not limited to auditing and reviewing documents relative to Sales Administration activities to meet client needs. ESSENTIAL FUNCTIONS: Ensures procedures dictated in SOP and by client are followed Reviews files for misstated, omitted information Communicates internally and with the client on issues and errors that will cause a significant impact on ...
Summary Statement: Deduction CSC is responsible and accountable for managing the transactional flow of end-to-end dispute activities. An integral part of the role is driving executional accuracy for activities such as deductions, compliance. The Deduction CSC is a supporting member of both the Customer Supply chain Team and the Customer Business Team. Primary Responsibilities/Accountabilities: ...
JOB SUMMARY This position includes but is not limited to the AR assigned to their desk, proactive invoice collection, deduction resolution, account reconciliation, as well as additional duties assigned by the Assistant Manager and/or Operations Manager. ESSENTIAL FUNCTIONS: Proactive invoice collections (including coding and commenting all accounts). Deduction resolution to ensure deductions d...
JOB SUMMARY This position includes and is not limited to the specific portfolio of accounts assigned to the analyst, which is managed by proactive B2B invoice collection, deduction identification and resolution, and includes account reconciliation and limited reporting. ESSENTIAL FUNCTIONS: Proactive invoice collections (including coding and commenting all accounts) Invoice collections tasks i...
JOB SUMMARY The Canada Claims Resolution Associate manages all claims for Canada region. These claims need to be logged, given initial cause and disposition, routing and processed according to received paperwork and documentation. ESSENTIAL FUNCTIONS: Ø Claim creation via phone, fax, or email using information given from customer carriers via a DEF form Ø Determining disposition of claims acco...
This is a Temp position Required Skills: minimum of 2 years of Healthcare (Medical) Claims Experience Must be able to process claims Must be able to research claims (why denied, why not paid) process appeals from denied claims need to know Healthcare Common Procedure Coding System – ICD9 or ICD10 codes Need to be HIPPA familiar Strong Team Player personality Independent Thinker Change Ad...
JOB SUMMARY This position includes but is not limited to assigned AR collection of terminated or late-stage accounts, account reconciliation, balance negotiation and limited reporting. ESSENTIAL FUNCTIONS: 100% Via phone and e-mail, proactive invoice collections Code and update comments on all accounts Complete monthly reconciliations of accounts Complete reporting assigned Independent nego...