A day in the life… Maintain the general safety and security of customers, employees, and the store Respond to and report all store security and emergency situations Monitor and conduct surveillance of customer behavior for indicators of theft Conduct external and internal investigations utilizing available information to track, mitigate and resolve theft Monitor, conduct surveillance and educate store employees on indicators of Organized Retail Crime (ORC) activity, grab & runs and high impact theft Conduct investigations of fraudulent gift card and credit card activity Reduce and control loss of inventory through audits, training, and store awareness Recover stolen merchandise and apprehend individuals for theft and illegal activity while following all safety precautions Prepare and submit prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other illegal activities, Monitor and interpret key performance indicators (KPIs) and exception-based reporting to help reduce loss, proactively identify trends, and root cause in high shrink locations Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection Agent is summoned You own this if you have… The ability to make, and be accountable for, decisions in a fast-paced environment Have solid verbal and written skills Good interpersonal skills A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior Accountability, initiative, and a high level of ownership The ability to work a flexible schedule based on business needs Meet any local licensing requirements Experience in investigative, asset protection and security procedures (preferred) We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Supports store efforts in providing the best customer service within a controlled environment to support maximum sales at the highest profit rate attainable.