Vitalyst is seeking Help Desk Agents for seasonal employment for a limited engagement. Responsibilities: Provide technical assistance with computer hardware and software Provide assistance with off-the-shelf software solutions and mobile devices Resolve issues for clients via phone and electronically Track customer issues and resolutions Qualifications: Previous experience in IT, customer s...
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A successful Help Desk Representative is able to assess, categorize, document, resolve or escalate the incidents and requests received by the Vitalyst service center. This candidate must posses these key traits: Outstanding customer service and enjoys interacting directly with the customer Excellent verbal and written communication skills with a knack for transforming technical terms and concep...