Maintains good public relations; Enforces HRT rules, policies and procedures to ensure safety and quality of service; Participates in staff meetings and attends other meetings, training sessions and seminars as required; Answers inquiries about transportation services, routes, schedules, stop locations; Investigates and follows up on complaints; Investigates and responds to Accidents and Incidents; Meets with City and public officials to develop plans and schedules for street closures, detours and new developments as assigned. Under general supervision, the Transportation Supervisor coordinates and directs the movement of Hampton Roads Transit public transit vehicles through the supervision of operators, radio and/or division dispatchers, and support personnel; monitors, coordinates, and directs the activities of the communication control center; and performs supervisory and administrative activities at transit operating divisions.