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2Nd Line Support Jobs

48 jobs

Key Purpose: Provide 1st and 2nd line technical support for corporate Desktop Applications, LAN, WAN, telephony, computing infrastructure and mobile devices. Key Tasks and Responsibilities: Respond to and log all Service Desk incidents and requests, via emails, telephone and intranet Resolve tickets within defined SLAs Provide training in the use of company software and hardware Support Poly...
Position: Field Support Specialist, Chicago IL Synaptive Medical is a newly-formed company based in Toronto, Canada, focused on developing medical equipment and applications for neurosurgical procedures. Together, these devices form a full and complete solution of visualization technologies for the operating room. In the past 10 years, the core members of Synaptive Medical have founded and grown ...
We are an established yet growing provider of outsourced IT services and support to small, medium and global organizations. We are actively looking for a proven Desktop Engineer to join our team. We foster an environment where individual initiative is encouraged and rewarded. You will have the chance to build upon your existing skill-set alongside other highly-skilled IT professionals who encoura...
S3 - Enterprise Customer Support EngineerAll times are in Pacific Daylight Time.Job ID 394807Location US-WA-SeattlePosted Date 6/30/2016Company Amazon Corporate LLCPosition Category Systems, Quality, & Security EngineeringRecruiting Team North American Teams - AWSJob DescriptionWe're looking for technical leaders for S3 (Simple Storage Service) one of the largest distributed systems on the planet....
Our Support Team in Charlotte is seeking a Support Team Lead to manage our new US-based 2nd line support team, which provides day to day assistance for our US customers in the use of Basware’s enterprise software applications. Responsibility areas You will be responsible for the overall success and performance of a cross-functional team within the Customer Care Department. Under the direction of...
We are Merlin Entertainments… The name behind world famous attractions including LEGOLAND, SEA LIFE, Alton Towers Resort and Thorpe Park. Be a part of the Merlin magic by joining the Merlin Corporate team. We hire and empower smart people who love what they do. Now’s your chance to join us! We require an IT Local Support Analyst to join the Merlin IT team based on site at LEGOLAND Windsor. Repr...
Description Fujitsu is a leading provider of customer-focused information technology and communications solutions for the global marketplace. Pace-setting device technologies, highly reliable computing and communications products, and a worldwide corps of systems and services experts uniquely position us to deliver comprehensive solutions that open up infinite possibilities for our customers' suc...
We are Merlin Entertainments… The name behind world famous attractions including LEGOLAND, SEA LIFE, Alton Towers Resort and Thorpe Park. Be a part of the Merlin magic by joining the Merlin Corporate team. We hire and empower smart people who love what they do. Now’s your chance to join us! We require an IT Local Support Analyst to join the IT team based at our London Cluster office in County Ha...
IT Assessor - graduates welcome Reading QA Apprenticeship Programme - As the fastest growing division of QA, we are now the UK’s leading provider of IT and business services apprenticeships. Our multi-award winning programmes have been awarded the highest possible grade by Ofsted with an amazing 'Outstanding’ in all areas. About The Role As our IT Assessor you will have your own caseload of le...
Job Summary: The BA – Store Systems is primarily responsible for acting as a liaison between the Store Operations department and IT. You will gather business requirements, provide guidance and develop a good understanding of the processes and technologies being used within our Stores and the Store Operations department. You will partner with various resources within the business, IT and external ...
Job Description: Job Summary: An exciting opportunity has arisen for a Technical Support team leader. We are looking for a highly motivated, pro-active and technically minded individual to complement our team. This role may include post-sales assistance such as customer migrations and provisioning. Excellent communications skills are a necessity. Your day to day activities will include assisting ...
At Presidio, we think, architect, implement and support the practical reality of IT every day. We bring together the best minds in the industry to deliver IT excellence and support the answers to our clients’ IT challenges. As one of the largest IT-as-a-Service solution providers in the U.S., we combine experience and stability with regional expertise and the unique ability to cover local and glob...
Securus Technologies is a leading provider of telephone and software systems to the corrections industry. Our broad suite of products includes inmate communications services, investigative technologies, corrections/law enforcement/emergency information technology services, interactive voice response systems, and active global positioning systems (GPS) based offender monitoring devices. In the past...
Job Summary: We are looking for a highly motivated, pro-active and technically minded individual to complement our team. This role may include post-sales assistance such as customer migrations and provisioning. Excellent communications skills are a necessity. Your day to day activities will include assisting in the coordination of support for a wide spectrum of clients utilizing our various SaaS...
About Citi Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and w...
Company Description VDart is an emerging global information technology staffing provider with expertise in Enterprise Resource Planning (Oracle/SAP), SMAC (Social, Mobile, Cloud, and Analytics), and Business Intelligence & Infrastructure services. Three-time consecutive winner of Best Places to Work in Atlanta and Best and Brightest Award, VDart has successfully deployed over 3500 contractors in ...
Company Description VUI since 2004 has been helping clients improve their business, environmental and social performance. We do this by applying innovative processes, market intelligence and fresh thinking. We provide advice and consulting services at strategic, policy and operational levels, concentrating on three key areas: Job Description Position: Cisco Voice Level2 Support Engineer, Loca...
Location: Richmond, UK Reference: Role Summary: The Service Desk Analyst will be joining a team providing first class technical user support to ensure calls to the Service Desk, either by email, telephone, self-service or ‘walk-in’ are logged, tracked and managed as required through to closure. The Service Desk Analyst will provide desk side support including resolving hardware and software fa...
Job Description: Job function:Security System Main location :United States-California-El Segundo Schedule: Full-time Working pattern: Standard Salary : Competitive Closing date: Sep 3, 2016, 11:59:00 PM Purpose of Role Primarily the role will be to deliver technical support at a 3rd Line level on all security incidents and changes within the agreed customer SLA’s. The role holder will init...
Purpose of Role Primarily the role will be to deliver technical support at a 3 rd Line level on all security incidents and changes within the agreed customer SLA’s. The role holder will initially be focusing on one of BT’s largest clients with a long term view to integrate and become involved with other clients supported as part of the Security Operations Centre follow the sun clients. He provid...