What You’ll Do: Drive the strategic direction, the operations and revenue generation for branches and key accounts within a defined geographic area Act as a neutral third party between buyers and sellers during real estate sales Manage funds and processes real estate transactions Align branch goals with business unit goals Maintain client base and resolves escalated issues; answers questions and provides guidance regarding products, services, policies, or specific transactions May perform duties of an Escrow production position What You’ll Bring: 6+ years of directly related escrow officer experience 3-5 years demonstrated experience in a leadership or management role Results oriented with strong time management, team performance, and project management skills, and must be highly organized and driven to succeed Strong leadership skills, leading by example, driving employee commitment through actions, and empowering employees to reach their full potential Excellent written and verbal communication skills Customer service focus – passion for promptly responding to customer needs. Values and solicits customer feedback to improve service Teamwork - contribute to building a positive team spirit and exhibits objectivity and openness to others' views; living our values High school diploma or equivalent What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it!