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Call Center Business Analyst Jobs in Minnesota

Currently, there are no Call Center Business Analyst jobs available in Minnesota which match this search. You may wish to explore similar job titles on the Business jobs in Minnesota page or view related jobs below.
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Description: In this position, you will be responsible for assisting in the successful scheduling and intra-day management of Contact Centers, with a focus on site level results. You are also responsible for determining and communicating work schedules and resources in support of various call queues. You will work with Workforce Management partners and site leaders to ensure adequate staff, conti...
In this position, you will be responsible for assisting in the successful scheduling and intra-day management of Contact Centers, with a focus on site level results. You are also responsible for determining and communicating work schedules and resources in support of various call queues. You will work with Workforce Management partners and site leaders to ensure adequate staff, contingency plans a...
Business Analyst - National Operations Call Center - Minnetonka, MN-663748 Description In this position, you will be responsible for assisting in the successful scheduling and intra-day management of Contact Centers, with a focus on site level results. You are also responsible for determining and communicating work schedules and resources in support of various call queues. You will work with Wor...
In this position, you will be responsible for assisting in the successful scheduling and intra-day management of Contact Centers, with a focus on site level results. You are also responsible for determining and communicating work schedules and resources in support of various call queues. You will work with Workforce Management partners and site leaders to ensure adequate staff, contingency plans a...
Description: Use your understanding of telecommunications processes to help us support, compile and report key information! Drive processes and technology improvement initiatives for the products, using standard project methodology (requirements, design, test, etc.). Use data to identify trends, patterns and opportunities for the business and clients. Engage users in analysis and evaluation of fu...
Live IT Up at Ciber At Ciber, we believe the most inspired, innovative and industrious companies should win, regardless of size or legacy. We’re the small company that cares and the big company that can. We deliver breakthrough performances and powerful solutions that are anything but cookie cutter in order to give our clients the competitive advantage they deserve. Work. Role Description: Tec...
Description: Position Description: As a Recovery/Resolutions Analyst in Eden Prairie, MN you will be taking medical records and attaching them to the correct and existing team and then ensuring they make it to that team. You be will responsible for data integrity of the process and claims, you will provide claims support by reviewing and preparing medical records for other claims investigators, ...
WHAT ARE THE RESPONSIBILITIES OF THE POSITION? Provide Excellent Customer Service to all customers within the virtual contact center. Ensure compliance with policy provisions and state/federal regulations. Work successfully in a fast paced environment. Handle calls daily, discussing claim status, policy provisions and state/federal regulations. Great opportunity to learn more about disability...
Description: Position Description:Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.Our mission in Workforce Management is to be: Trusted Advisors who consistently deliver cost-effecti...
Description: Position Description: Energize your career with one of Healthcare’s fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcar...
Description: Position Description:Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.Our mission in Workforce Management is to be: Trusted Advisors who consistently deliver cost-effecti...
Description: If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) OptumCare is a network of health care providers in local markets whose mission is to help providers deliver the most effective and compass...
Description: You are a thought leader who thrives on developing new solutions to solve tough challenges. As a critical member of our business analysis team, you will help rewrite the future of UnitedHealth Group. Here, your analytical and innovative skills will help us with our mission of helping people live healthier lives. Yes, we share a mission that inspires. And we need your organizational t...
Description: Position Description:Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. As a Healthcare Recovery Analyst, you will be responsible for recovering subrogation money. This p...
Sleep Number is seeking a Social Specialist to ensure everyone knows Sleep Number, and how improved sleep can improve their life, you’ll work closely with the Sleep Number Social team to: 1) Lead influencer engagement and social chat programs 2) Support the development & implementation of paid and organic social content, and 3) Support the creation of reports demonstrating social’s business impact...
Qualifications Required: Bachelor’s degree in a field related to the position and 2 years of work experience in the areas of business or systems process analysis; 4 years of experience with a non-related degree. Experience with aligning business requirements to technical solutions. Demonstrated ability to learn technologies quickly. Demonstrated customer service skills including training, inc...
Job Description Job #: 669499 Role: Project Manager - Healthcare Delivery Industry: Healtcare Location: Eden Prairie, MN / or 100% remote Terms: Contract Salary: Competitive Description:: What are the top 5-10 responsibilities for this position? (please be detailed on what they will be doing day to day) We are requesting 5 contracted PMs. The following details the day to day activities of e...
Description: Position Description: Energize your career with one of Healthcare’s fastest growing companies. You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Heal...
TCF Bank currently has an opening for a Contact Center Reporting Business Analyst to join our team in our Plymouth Corporate Center. This Reporting Business Analyst is responsible for developing business performance reports and analysis that will support key decision making, driving improvement in the customer’s experience with the Interactive Voice Recognition (IVR) and customer contact center a...
TCF Bank currently has an opening for a Forecasting and Capacity Analyst in our Plymouth Contact Center The Forecasting & Capacity Analyst will develop and maintain short and long term operational planning models that have a direct impact on contact center. Through operational forecasts and capacity models this position will consider historical trends as well as planned events or changes for TCF ...