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Call Center Business Analyst Jobs in New Jersey

Currently, there are no Call Center Business Analyst jobs available in New Jersey which match this search. You may wish to explore similar job titles on the Business jobs in New Jersey page or view related jobs below.
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Description: Job Summary: Responsible for conducting research and root cause analysis for customers with the goal of recommending and implementing new processes and solutions to operational deficiencies. Resolves issues and improves operational performance on a cross-functional/departmental basis. This is a senior level position working independently with guidance only in the most complex situati...
Freedom Mortgage Corporation, a full-service direct lender founded in 1990, has an excellent opportunity for a dynamic professional to join one of the nation’s leading mortgage companies. Freedom Mortgage is a privately held, mortgage lender and servicer, licensed in all 50 states, with 9 operation centers nationwide. Rated A+ with the Better Business Bureau, Freedom Mortgage is a member of the M...
The Help Desk Analyst provides technical support for various off the shelf, customized applications, enterprise systems, and telephony devices. Provides onsite and remote computer support; ensures proper corrective actions are taken to resolve reported problems allowing computer users to do their work in an effective and efficient manner. Residency in New Jersey is a requirement for consideration ...
Now Hiring-Entry Level Paid Training Are you looking for a career? Are you great with customers? Join our team! If so, use your customer service skills to start a career with us! This is an entry level position. We provide the training and strongly prefer to work with people who are highly motivated and eager to learn. At Shore Thing, providing our clients and customers with the best service i...
Now Hiring-Entry Level Paid Training Are you looking for a career? Are you great with customers? Join our team! If so, use your customer service skills to start a career with us! This is an entry level position. We provide the training and strongly prefer to work with people who are highly motivated and eager to learn. At Shore Thing, providing our clients and customers with the best service i...
Now Hiring-Entry Level Paid Training Are you looking for a career? Are you great with customers? Join our team! If so, use your customer service skills to start a career with us! This is an entry level position. We provide the training and strongly prefer to work with people who are highly motivated and eager to learn. At Shore Thing, providing our clients and customers with the best service i...
Now Hiring-Entry Level Paid Training Are you looking for a career? Are you great with customers? Join our team! If so, use your customer service skills to start a career with us! This is an entry level position. We provide the training and strongly prefer to work with people who are highly motivated and eager to learn. At Shore Thing, providing our clients and customers with the best service i...
-Design caller experience for IVR DTMF and speech enabled applications. -Analyze requirements, develop detailed designs/call flows for implementation. Effectively document the details. -Analyze architecture, relationship between systems, and systems flow of end-to-end designs -Create and design effective speech user interface designs including call flow, dialogues, functional logic, prompts, and d...
Max Rate: 68.88/hr Responsibilities -Design caller experience for IVR DTMF and speech enabled applications. -Analyze requirements, develop detailed designs/call flows for implementation. Effectively document the details. -Analyze architecture, relationship between systems, and systems flow of end-to-end designs -Create and design effective speech user interface designs including call flow, di...
Unlock Your Career Potential: Technology at ADP. Do you enjoy exploring, identifying and inspiring the future of the workplace and the lives of millions of people? At ADP, the world's largest B2B cloud company, our Technology team is comprised of brilliant engineers, architects, data scientists, infrastructure experts, and more. We were first in our industry to offer a SaaS solution and continue ...
Job # 122222 Job Title Business Systems Analyst (IVR) Job Category Technology Work Location Roseland NJ (1 ADP Blvd. - 40014) Employment Status Full-Time Job Description Unlock Your Career Potential: Technology at ADP . Do you enjoy exploring, identifying and inspiring the future of the workplace and the lives of millions of people? At ADP, the world's largest B2B cloud company, our Te...
Freedom Mortgage Corporation, a full-service direct lender founded in 1990, has an excellent opportunity for a dynamic professional to join one of the nation’s leading mortgage companies. Freedom Mortgage is a privately held, mortgage lender and servicer, licensed in all 50 states, with 9 operation centers nationwide. Rated A+ with the Better Business Bureau, Freedom Mortgage is a member of the M...
Freedom Mortgage Corporation, a full-service direct lender founded in 1990, has an excellent opportunity for a dynamic professional to join one of the nation’s leading mortgage companies. Freedom Mortgage is a privately held, mortgage lender and servicer, licensed in all 50 states, with 9 operation centers nationwide. Rated A+ with the Better Business Bureau, Freedom Mortgage is a member of the M...
Telx, Digital Realty’s (NYSE:DLR) Colocation and Connectivity line of business, fuels infrastructure, interconnection and business progress. With industry-leading 100% uptime and 100% on-time service delivery SLAs, Telx helps companies build more agile businesses faster with reduced infrastructure complexity and broader reach to new markets. Telx colocation and connectivity products serve a broad ...
Freedom Mortgage Corporation, a full-service direct lender founded in 1990, has an excellent opportunity for a dynamic professional to join one of the nation’s leading mortgage companies. Freedom Mortgage is a privately held, mortgage lender and servicer, licensed in all 50 states, with 9 operation centers nationwide. Rated A+ with the Better Business Bureau, Freedom Mortgage is a member of the M...
Business Operations Analyst As our Operations Business Analyst, you’ll support the goal of driving ‘E2’ - Enterprise Excellence by supporting our business leaders by translating moderate to complex business issues into simple formats, as well as actionable insights and projects. The role requires partnership development to best understand current state and subsequent future state projections as i...
Imagine...working for a company that knows that its people are the key to its success in the marketplace. A company in which achieving extraordinary results and having a stimulating work experience are part of the same process. We cultivate and embrace a diverse employee population. We recognize that people with diverse backgrounds, experiences and perspectives fuel our growth and enrich our glob...
Account Executive / Business Developer Manager IT 3-7 years Sales/Marketing Experience Global provider of IT Infrastructure Services is seeking a strong Business Development Manager/Account Executive in the NJ/NY/Phil area. Provides a full range of IT Infrastructure support services including data center support, network/system monitoring and maintenance, program management and security manageme...
Business Analyst -Manage all facets of technical projects to ensure deliverables are met within schedule, budget, and quality goals. -Design caller experience for customer care (IVR) -Create and design effective speech user interface designs including call flow, dialogues, functional logic, prompts, and define grammars to match the established requirements. -Deliver user interface design documenta...
Business Analyst -Manage all facets of technical projects to ensure deliverables are met within schedule, budget, and quality goals. -Design caller experience for customer care (IVR) -Create and design effective speech user interface designs including call flow, dialogues, functional logic, prompts, and define grammars to match the established requirements. -Deliver user interface design docum...