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Call Center Business Analyst Jobs in Ohio

Currently, there are no Call Center Business Analyst jobs available in Ohio which match this search. You may wish to explore similar job titles on the Business jobs in Ohio page or view related jobs below.
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This position was added in 2004 to support the Multichannel Operations department. Until late 2010, the responsibilities consisted primarily of running standard reports, using templates to exchange data with the MC3 vendor, and providing general administrative support for the Columbus office and the 10+ associates based there. The key qualifications pertained to organizational skills and an abilit...
IT Application Analyst - EPIC Hospital Billing - UC Health Business Center - IS&T( Job Number: 037231) Description Title: IT Application Analyst - EPIC Hospital Billing Location: UC Health Business Center Department: IS&T Hours: Full Time Shift: AM PRIMARY PURPOSE: Position requires expertise and knowledge in system development and support as it relates to the UC Health Epic Application....
IT Application Analyst - EPIC Radiant - UC Health Business Center - IS&T( Job Number: 037002) Description Title: IT Application Analyst - EPIC Radiant Location: UC Health Business Center Department: IS&T Hours: Full Time Shift: AM Primary Purpose: Position requires expertise and knowledge in system development and support as it relates to the UC Health Radiant Epic Application. Activitie...
Knowledge and Skills Education : Bachelor’s degree in Information Systems or related field or an equivalent combination of education and experience preferred. Years of Experience : Two or more years experience with computer applications (programming, analysis, or end user with demonstrated understanding of application) in a PC or mainframe environment preferred. Required Skills and Knowledge : ...
As a Business Systems Analyst you will be part of the Call Routing team delivering Telephony solutions supporting the Chase customer’s experience when they contact our CCB Call Centers. The Call Routing team is part of Operations Infrastructure within CCB Operations and is responsible for developing and managing Centers of Excellence focused on business support capabilities that reach across the v...
Genesys Call Routing Analyst-150108195 Job Description As a Business Systems Analyst you will be part of the Call Routing team delivering Telephony solutions supporting the Chase customer’s experience when they contact our CCB Call Centers. The Call Routing team is part of Operations Infrastructure within CCB Operations and is responsible for developing and managing Centers of Excellence focused...
Genesys Call Routing Analyst I - Columbus, OH-160029994 Job Description As a Business Systems Analyst you will be part of the Call Routing team delivering Telephony solutions supporting the Chase customer’s experience when they contact our CCB Call Centers. The Call Routing team is part of Operations Infrastructure within CCB Operations and is responsible for developing and managing Centers of E...
Job Description Job #: 679707 Job Description: Analyst, Workforce Optimization (Workforce Management) Shift: M-F (8am-5pm or 9am-6pm) Rotating Holiday and/or On-Call Holiday Coverage as needed. Workforce Management Call Center Experience Required. If interested in this position please contact Liz Gooding at ***** Department Description Overview: The organization is a ve...
RESPONSIBILITIES: Kforce has a client seeking a Project Analyst in Reynoldsburg, Ohio (OH). Summary: The Product Analyst is an individual contributor position responsible for supporting all facets of project delivery for our client's project; including creative, business and technical requirements, project scoping, quality assurance and compliance with established standards. Candidates must ha...
The primary purpose of the Analysts role is to ensure all impacting incidents are managed effectively and professionally, resulting in the restoration of normal service quickly, efficiently and with minimal impact to our internal and external customers. Analyst must have experience driving technical support teams to recover services, and be able to communicate highly technical information to both ...
Company Name: Kroger General Office Position Type: Employee FLSA Status: Exempt Line of Business: Costumer Solutions See what life is like at Kroger Technology at https://www.kroger.com/livekt Additional Technology Information: Position Summary: The Support Center Analyst provides remote technical support for various hardware and software applications across the enterprise. The Support Cent...
Company Name: Kroger General Office Position Type: Employee FLSA Status: Exempt Line of Business: Costumer Solutions See what life is like at Kroger Technology at https://www.kroger.com/livekt Additional Technology Information: Position Summary: The Support Center Analyst provides remote technical support for various hardware and software applications across the enterprise. The Support Cen...
Company Name: Kroger General Office Position Type: Employee FLSA Status: Exempt Line of Business: Costumer Solutions See what life is like at Kroger Technology at https://www.kroger.com/livekt Additional Technology Information: Position Summary: The Support Center Analyst provides remote technical support for various hardware and software applications across the enterprise. The Support Cent...
Company Name: Kroger General Office Position Type: Employee FLSA Status: Exempt Line of Business: Costumer Solutions See what life is like at Kroger Technology at https://www.kroger.com/livekt Additional Technology Information: Position Summary: The Support Center Analyst provides remote technical support for various hardware and software applications across the enterprise. The Support Cen...
Company Name: Kroger General Office Position Type: Employee FLSA Status: Exempt Line of Business: No Selection Additional Technology Information: Position Summary: The Support Center Analyst provides remote technical support for various hardware and software applications across the enterprise. The Support Center Analyst is the initial customer contact for issues within the organization. Role...
Company Name: Kroger General Office Position Type: Employee FLSA Status: Exempt Line of Business: No Selection Additional Technology Information: Position Summary: The Support Center Analyst provides remote technical support for various hardware and software applications across the enterprise. The Support Center Analyst is the initial customer contact for issues within the organization. Role...
Company Name: Kroger General Office Position Type: Employee FLSA Status: Exempt Line of Business: No Selection Additional Technology Information: This is a 2nd Shift position with scheduled hours ranging from 10:00am - 10:30pm Position Summary: The Support Center Analyst provides remote technical support for various hardware and software applications across the enterprise. The Support Cente...
Lead Systems Business Analyst Req I D KB-REQ-00424 Rate Primary Skills Description As a Lead Systems Business Analyst in client’s Physical Channels Domain your primary responsibility is ensuring high quality and complete business requirements are captured and documented for assigned technology initiatives. You will work primarily with stakeholders from our Contact Center lines of business to ...
Company Description ObjectWin Technology, Inc. is a rapidly growing Fifteen year old Houston, TX headquartered corporation and specialized solution provider in the ERP, CRM, Web technologies and Systems Integration areas. We take great pride in hiring and retaining the highest caliber of technical talent. ObjectWin is expanding rapidly and we have been selected as 2007 Deloitte Technology Fast50 ...
The Routing Center Lead Logistics Analyst is responsible for the activities of 4-5 Routers in the routing center. This included directing their activities, leading associated projects, and providing functional support, while also maintaining the knowledge to step in and perform the routing function as needed. The role has non-standard working hours – normal start time is approximately 2:00 PM. Jo...