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Call Center Jobs in Dallas, Texas

1000+ jobs

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, inclu...
Job Summary Neiman Marcus Credit Services is offering a career opportunity for an outstanding candidate as a Call Center Representative in Credit Services Division. This opportunity is located in the Downtown Dallas area, and now is a great time to join the team! Our Customer Service Call Center Representatives are the voice of Neiman Marcus handling over one million live interactions per year w...
Call Center Manager Up to $100,000 per year, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products. ...
Job Description JOB TITLE:Customer Service Supervisor, Chinese Bilingual FLSA:Exempt REPORTS TO:Customer Service Manager EEO CATEGORY: GENERAL SUMMARY: Oversees implementation of customer service policies and procedures. Supervises Customer Service Representatives, Floor Leads, and Coordinators. Provides information to customers about company products and services. Act as a liaison between c...
The Call Center Agent is part of an enthusiastic and motivated team of call center professionals that helps us acquire new customers. Utilizing our outbound telephone dialer system, you will be contacting potential Cash Store customers who have completed our online loan application. KEY RESPONSIBILITIES Answer questions about our loan process Provide information (such as our store locations, de...
RESPONSIBILITIES: A Kforce client located in the North Dallas, TX area is looking to hire a Call Center Manager ASAP! The position will be over several teams in an inbound and outbound call center. Some Duties Include: Tracking and observing the performance of call center agents Main point of contact for escalated calls and any questions agents have Responsible for monitoring the teams call v...
Randstad, in partnership with a Fortune 50 Insurance Company in Richardson, Texas, is seeking the very best customer service representatives to assist agents and customers. Various positions available for those qualified candidates. Candidates will be required to pass a criminal background and drug screen in order to be consider for this exciting opportunity. Typical Job Duties: Communicating wi...
Responsibilities: Ensure the call center is running properly; the agents are customer focused; and policies and procedures are being maintained. Work with English and Chinese speaking employees and customers. Coordinate schedule changes. Supervise call center employees. Oversee maintenance of customer complaint records and resolution of issues. Coordinate assessment of product performance an...
The Quality Assurance Analyst (Customer Service) is responsible for monitoring agent calls and process adherence for the contact center, providing real time feedback to contact center agents and assisting with quality management analysis, metrics, and reporting. The Analyst will serve as Subject Matter Expert and will also be responsible for summarizing and reporting data to Operations management ...
Volt Workforce Solutions currently has openings for a healthcare call center in the Plano area. Candidates with experience in health care is preferred but not required. We are looking for candidates with over 1 year of call center experience who can work the following below. Training will be provided. Identify and resolve both regular and non-routine problems or escalate to more proficient team m...
**Looking for CSRs with GREAT, vibrant, and bubbly personalities!!** DUTIES: · Ability to work in a call center environment, taking inbound calls from sales consultants; inquiries include: general information, commission questions, bonuses, promotions, and marketing materials · Communicates with sales consultants via phone and in person at the annual conference · Acts with confidence by answer...
Job Description: We are currently recruiting for an exciting, direct hire opportunity in Plano, TX! We are looking for an experienced call center representative with good tenure at past positions that can handle a high volume of incoming calls (up to 100 a day) Bilingual Spanish is highly preferred, but not required. Base pay is up to $15/hr (depending on experience and Bilingual capability) p...
DUTIES: · Ability to work in a call center environment, taking inbound calls from sales consultants; inquiries include: general information, commission questions, bonuses, promotions, and marketing materials · Communicates with sales consultants via phone and in person at the annual conference · Acts with confidence by answering or finding answers to consultant’s questions and finding solutions...
ManpowerGroup is the world leader in innovative workforce solutions, connecting human potential to the power of business. ManpowerGroup serves both large and small organizations across all industry sectors globally. We are currently in need of Customer Service Representatives to work with one of our clients. Detailed description are as follows: Job Details: Location: Plano, TX Pay Rate: $12-13...
Job Description: AppleOne is hiring immediately for a project in Las Colinas, Texas! As a Call Center Agent on this project, you will be essentially working as a "case worker" to assist in scheduling appointments, determining eligibility, providing information and improving quality results regarding medical benefits. Pay: $11.50/hour, Temp to hire opportunity Per the client,you MUST have ALL of...
The Collector is part of an enthusiastic and motivated team of collections professionals that helps us service and retain customers. Using our customer-service oriented approach, you will be working with our Cash Store customers who are past-due on their short-term consumer loans. KEY RESPONSIBILITIES Make outbound phone calls to set up effective and immediate payment arrangements that resolve t...
Job Description: Job Title : Call Center B2B Sales Rep - (Inside Only)Agent Location : DallasSchedule & Shift : M-F 8am-5pm or 7am-4pm Job Description: This Sales position requires a highly motivated, high-energy, experienced B2B sales professional. We are looking for 20 goal-oriented individuals who will be making outbound calls to businesses in the automotive industry within an assigned territo...
Overview: WorldVentures, a dynamic, global, fast growing member based travel company, is currently sourcing for multiple Customer Service Representatives to be based in our Plano headquarters. WorldVentures is a fast paced environment with a core of innovation and fun. If you are prepared to grow your career, wear multiple hats, and be part of a fast paced team with a focus on exceptional service...
Comerica's Customer Contact Center (C3) has several types of positions you may be considered for including: - Inbound Customer Care Representative - Card Services Representative - Contact Center Sales Agent - Online Banking Agent *Comerica Bank offers Bilingual opportunities for candidates who are fluent in Spanish These positions are responsible for contributing to the overall success of ou...
Contact Center Online Banking Representative The Contact Center Online Banking Representative is responsible for contributing to the overall success of our National Contact Center by meeting or exceeding prescribed customer service levels and executing operational objectives. This position handles a high volume of in-bound calls in a fast paced environment related to trouble shooting basic on-lin...