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Call Center Manager Jobs in Chicago, Illinois

18 jobs

Shiftgig, one of Chicago’s hottest and fastest growing technology companies, is actively seeking a HR Service Center Manager to oversee our “Specialists” (Temporary Employees) Community Success Center. This person will report to the Vice President of Human Resources. The ideal candidate will have HR Call Center Management experience and be knowledgeable in the areas of call center efficiencies, em...
Call Center Manager - Part Time - DIS0000758 Duties and Responsibilities CALL CENTER MANAGER - PART TIME EVENING SHIFT CITY COLLEGES OF CHICAGO Are you a self-motived, positive leader with impeccable customer service orientation? If so, City Colleges of Chicago is interested in you! We are seeking a part time Call Center Manager to motivate and lead the call center team to achieve our goals an...
Job Description: Busy call center in the suburbs is seeking a Call Center Manager with sales or call center experience. The Call Center Manager is responsible for developing and coaching a team of 20 to 35 Account Representatives. The Manager is responsible for the performance metrics of their team. Qualified applicants will have excellent computer and communication skills, management experience,...
Description CALL CENTER MANAGER Job Posting:May 27, 2016, 3:02:29 PM Closing Date:Jun 10, 2016, 11:59:00 PM Job Type:Full-time Posting Salary:COMPETITIVE SALARY OrganizationHealth and Hospital Systems Job Summary Location:OFHC – Call Center Department:Finance Manages,supervises and coordinates all aspects of the call center operations whilefostering a consistent culture of customer servi...
Job Description: The Role As a call center manager, you will work as part of a dynamic and passionate team to ensure desired business growth. You will manage staff that books and schedules service Responsibilities Generate an inbound and outbound call schedule to boost sales.Supervise and train staff on how to convert calls into booked service appointments.Manage dispatch to ensure the right tech...
General Summary RIC is seeking a dynamic, professional outpatient services call center representative to work in the RICOutpatientServicesCenter and to serve as the first point of contact for patients scheduling outpatient therapy and physician appointments throughout the RIC system of care. During the scheduling phone calls, the outpatient services call center representative will be responsible ...
Description CALL CENTER SUPERVISOR Job Posting:May 27, 2016, 2:50:49 PM Closing Date:Jun 10, 2016, 11:59:00 PM Job Type:Full-time Posting Salary:COMPETITIVE SALARY OrganizationHealth and Hospital Systems JobSummary Location:OFHC – CallCenter Department:Finance Under the direction of the Call Center Manager, the Call CenterSupervisor is a role model of customer service excellence for a te...
JOB SUMMARY Management of patient health concerns and symptoms via a telephone interaction utilizing physician-approved protocols for the assessment and management of a range of symptoms. Telephone interactions require assessment, patient education and may require crisis intervention. Enter complete notes in EMR system as needed. As calls are handled professionally and sensitively the goals of in...
General Summary RIC is seeking a dynamic, professional outpatient services call center representative to work in the RICOutpatientServicesCenter and to serve as the first point of contact for patients scheduling outpatient therapy and physician appointments throughout the RIC system of care. During the scheduling phone calls, the outpatient services call center representative will be responsible ...
General Summary RIC is seeking a dynamic, professional outpatient services call center representative to work in the RICOutpatientServicesCenter and to serve as the first point of contact for patients scheduling outpatient therapy and physician appointments throughout the RIC system of care. During the scheduling phone calls, the outpatient services call center representative will be responsible ...
JOB SUMMARY Call Center Manager will be responsible for the following. Leading, managing, and supporting a team of Supervisors, Customer Service Representatives and Referral Counselors. The Call Center manager will support performance management, corrective actions, attendance management, and other HR issues that arise. Manager will need to be open to supporting a 24/7 operation which will includ...
Position Title Senior Director of our Property Service Center Auto Req ID 38798BR Job Description SUMMARY Senior Director of the Property Service Center (PSC) is responsible for creating and executing on the strategy to bring the PSC into the digital age: Virtual call center, managing through performance dashboards ensuring global alignment. Position has executive oversight of budget performanc...
Job Description Scheduling Physician Referral Coordinator JOB SUMMARY Provides scheduling and determines need for medical triage for patients needing appointments or other services for Family Medicine, Internal Medicine or Pediatrics in the Swedish Covenant Medical Group at the Foster Medical Pavilion location. Verifies demographic information, insurance benefits and eligibility in order to ens...
JOB SUMMARY Provides scheduling and determines need for medical triage for patients needing appointments or other services for Family Medicine, Internal Medicine or Pediatrics in the Swedish Covenant Medical Group at the Foster Medical Pavilion location. Verifies demographic information, insurance benefits and eligibility in order to e nsure appropriate reimbursement for services. Refers patients...
SUMMARY Senior Director of the Property Service Center (PSC) is responsible for creating and executing on the strategy to bring the PSC into the digital age: Virtual call center, managing through performance dashboards ensuring global alignment. Position has executive oversight of budget performance, meeting financial targets, leading the Service Center, Data Management and Transitions teams with...
Requisition ID: 17896 Location: Presence St Mary Chicago Location Address: 2233 West Division Street, Chicago, IL 60622 United States (US) Daily Hours: 8 Standard Hours: 40 Employment Status: Full-time Employment Type: Regular Shift: Day FLSA: N SUMMARY Supervise the activities and staff of the Presence Health Call Centers for the shift assigned, including the Physicians’ Answering Serv...
The Client Services Manager is a key player in our Client Services Division at Paylocity and a huge contributor to our success as a service organization! With Paylocity's client Retention rate of 97%, a Client Services Manager has a lot to live up to both in terms of managing our clients' experience with Paylocity and in terms of providing fantastic leadership and direction to our Account Manageme...
Full time direct hire Salary $40,000 - $65.000 We are a Manufacturing Company seeking a Call Center Manager (Team Lead) that enjoys change, making changes and can introduce new ideas to take the department to the next level. The ability to listen to others, cooperative, collaborative, innovative in moving forward. Requirements Improve customer service experience, create engaged customers and f...