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Call Center Supervisor Jobs

412 jobs

Job Description: Job Summary The Call Center Supervisor is responsible for supporting the call center representatives to ensure the service provided to the patrons exceeds expectations while meeting all required KPI’s. The supervisor will provide coaching on-the-floor assistance to staff as well as assist with recruiting and workforce management to meet service level objectives. The supervisor w...
Description: Position Description:Energize your career with one of Healthcare’s fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare c...
Job Description JOB TITLE:Customer Service Supervisor, Chinese Bilingual FLSA:Exempt REPORTS TO:Customer Service Manager EEO CATEGORY: GENERAL SUMMARY: Oversees implementation of customer service policies and procedures. Supervises Customer Service Representatives, Floor Leads, and Coordinators. Provides information to customers about company products and services. Act as a liaison between c...
Responsibilities As a Sales Supervisor in our Consumer and Mass Markets division, you’ll be leading and inspiring a team of consultants to sell game-changing technology solutions in a call center. Verizon is evolving, and you will play a highly visible role in our future success building sales and retaining customers. We are also looking for people with positive outlooks! At Verizon, there are op...
Responsibilities As a Sales Supervisor in our Consumer and Mass Markets division, you’ll be leading and inspiring a team of consultants to sell game-changing technology solutions in a call center. Verizon is evolving, and you will play a highly visible role in our future success building sales and retaining customers. We are also looking for people with positive outlooks! At Verizon, there are op...
Responsibilities As a Sales Supervisor in our Consumer and Mass Markets division, youll be leading and inspiring a team of consultants to sell game-changing technology solutions in a call center. Verizon is evolving, and you will play a highly visible role in our future success building sales and retaining customers. We are also looking for people with positive outlooks! At Verizon, there are opp...
We have a BILINGUAL CALL CENTER SUPERVISOR job with one of our most respected clients located in the Greenspoint/Aldine area. Candidates must be fully bilingual in Spanish, possess a minimum of 5+ years of previous customer service call center supervisory experience, and have handled disciplinary action items in the past. The salary range for this position is $47-65K annually DOE. SUMMARY Positi...
Company Confidential
Job description Description and Requirements: The Customer Service/Development will plan, direct, and coordinate the training and performance development activities and staff for the Customer Service Group and Customer Service Specialists. Specific Duties: Identify the developmental needs of employees in the Customer Service group and develop initial and ongoing educational and/or training pro...
Description: Position Description:Energize your career with one of Healthcare’s fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare c...
Position Summary: Responsible for supervising the day-to-day call center operations. Participates in developing, interpreting and implementing policies and procedures for the organization. Ensures employee conformance to established practices and proper training of staff. Prepares related reports and audits current procedures to monitor efficiency of operations. Duties include: • Responsible for ...
Description: Position Description:Energize your career with one of Healthcare’s fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare c...
POSITION: Call Center Supervisor Health Family Insurance, a national full-service agency has an immediate opening for Call Center Supervisor. If you have a proven track record and meet the requirements detailed below, please submit your resume for consideration. Essential Duties and Responsibilities: · Responsible for the achievement of sales and retention targets for the Direct-To-Consumer Cha...
Avidyne Corporation is leading the general aviation industry in the design and manufacture of innovative and easy-to-use avionics systems. Avidyne products are widely recognized as best-in-class for their ease of use, and their “Flying Made Simple™” system design is intended to make general aviation safer, more accessible, and more enjoyable for pilots and their passengers. Avidyne has facilities ...
Description Be a champion for customer service! Are you ready to start your career with a company that offers growth, challenge and a commitment to excellence? A Customer Care Contact Center Supervisor is a team member who demonstrates professionalism, confidence, and decision making abilities that encourage and inspire the representatives he/she works with daily. The Customer Contact Center Sup...
Coleman Worldwide Moving, an agent for Allied Van Lines, is seeking a Call Center Supervisor at its corporate office in Midland City, AL Job Summary: The QIO Call Center Supervisor will monitor and manage the call center and QIO Coordinators and assist in troubleshooting with coordinators, ensure a positive customer experience by observing coordinators and helping them respond correctly and appr...
Company Confidential
Call Center Supervisor We are one of the most respected Home Improvement direct sales organization in the Kansas City Market and we are seeking a qualified Call Center Supervisor. Demand for our product has caused a need within our company to expand. The Call Center Supervisor would have responsibility in supervising call center operations for appointment setting and scheduling. This is an esta...
General Purpose and Relationships: The Call Center Supervisor is responsible for overseeing a group of patient engagement specialists (specialists) as they assist customers on the phone or via email. The supervisor handles customers with unusual requests or customers who are unhappy with services or the efforts of the specialist. The Supervisor monitors the day-to-day workflow of the call center ...
As a key member of the Contact Center, you will be responsible for supervising and leading assigned account team(s) of inbound and/or outbound agents including staffing, performance management, reporting, counseling, and maintaining account quality. Essential Responsibilities Function Specific: Supervise agent personnel including: hiring, monitoring and evaluating performance, and initiating co...
Job Description: Immediate need for a bilingual French or bilingual Spanish call center supervisors. Ideal candidates must have a minimum of 3 years call center management, supervisory, or lead experience of at least 15-20 agents. Qualified candidates MUST be 100% Fluent in either English/Spanish, English/French or trilingual. This wonderful opportunity pays between 38-42K yearly and has multiple...
The Bilingual Call Center Supervisor is responsible for overseeing the day-to-day activities of their team and ensuring they are performing job tasks, including spoken language interpretation services, in accordance with TRI standards of practice. Bilingual Call Center Supervisors are responsible for the maintaining a high level of productivity, ensuring high quality standards, and maintaining sch...