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Call Center Supervisor Jobs

411 jobs

Call Center Supervisor The Cato Corporation, a leading specialty retailer of value-priced women’s fashion apparel with corporate offices located in Charlotte, North Carolina, operates three concepts: Cato, It’s Fashion and Versona. The company has over 1,300 stores throughout the United States and a diverse workforce of over 10,000 associates. The Company’s stock is traded on the NYSE under the s...
We are seeking a BILINGUAL Call Center Supervisor for our client who is the Houston area (77054) to join their team! You will be responsible for supervising the team of inbound CSRs customers by providing support, mentoring, coaching, and scheduling, service information and resolving technical issues. Location: Houston 77054 Salary range: $41, 00- $53,000 DOE Responsibilities: · Supervising a ...
Job Duties- ๐ Provide daily direction and communication to employees to ensure Customer service calls are answered in a timely, efficient, and knowledgeable manner. ๐ Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, Efficiency and service to both external and internal customers. ๐ Provide statistical and performance fee...
Position Description: Energize your career with one of Healthcare’s fastest growing companies. You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, U...
Frontier’s Call Center Supervisor is responsible and accountable for supervising Service Consultants to ensure that the Customer Call Center’s vision and business objectives are met. Provides coaching, leadership, and direction to a team of Customer Service Representatives who are responsible for processing orders and handling requests from customers. Supervisors deliver consistent performance tha...
Responsibilities We need you to lead and inspire a team of 10-18 consultants to sell game-changing technology solutions. Verizon is evolving – and you will play a highly visible role in our future success building sales and retaining customers. You will motivate your team to deliver first-class customer service, hit targets and maximize every opportunity to sell our products and services. You’ll...
Primary Duties: The Call Center Supervisor serves at the direction of the Call Center Manager. Provides technical and moral support to the staff. Initiates and coordinates on-going training for new and existing Call Center staff. Facilitates the effective resolution of provider customer services related issues/complaints. Assists in the development and facilitation of new and existing procedu...
Provides direction to assigned Customer Service Representatives and serves as Customer Service Representative as needed. Provides internal support for other customer service areas. Performs functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and coworkers. Ensures the efficient, effective and courteous delivery of customer se...
Responsible for supervising and coaching a team of associates in providing quality service for inbound and/or outbound telephone calls. Creates and maintains company monitoring standards for call center/customer service representatives. Conducts analysis of monitoring results and provides feedback and recommendations to call center/customer service quality assurance manager. Responsibilities • M...
The Call Center Supervisor will be responsible for the support, coaching, development and supervision of a group of Customer Service Advisors (CSA’s). This role will identify feedback and coaching opportunities for an assigned team, and handle more complex or escalated issues as they arise. The Call Center Supervisor will provide leadership, guidance, performance management and accountability for ...
You'll Love this Position if.... You want the opportunity to be a part of a team in a well-established, reputable, and leading company in the Lottery Industry. This position will provide fast-paced, challenging work, and growth potential. About Us.... Pollard Banknote Limited is a leading lottery partner, providing high quality instant ticket products, licensed games, and strategic marketing an...
Description Be a champion for customer service! Are you ready to start your career with a company that offers growth, challenge and a commitment to excellence? A Customer Care Contact Center Supervisor is a team member who demonstrates professionalism, confidence, and decision making abilities that encourage and inspire the representatives he/she works with daily. The Customer Contact Center Sup...
Call Center Supervisors – Full Time Reports to: Call Center Manager Location: Irving, TX Purpose The call center supervisorreporting to the Call Center Manager is responsible for supervising the call center agents. This includes but is not limited to scheduling, training, evaluations, discipline up to and including termination. Ensure call center policies and procedures are implemented and fol...
XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Boeing, Home Depot, Ikea, L'Oréal and many others. We're growing worldwide. And we're constantly looking for talented individuals at all levels who can deliver the caliber of service our customers require. If you're ready to give us your best, let's talk. We'd like to invest in you. (NYSE: XPO) Jo...
XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Boeing, Home Depot, Ikea, L'Oréal and many others. We're growing worldwide. And we're constantly looking for talented individuals at all levels who can deliver the caliber of service our customers require. If you're ready to give us your best, let's talk. We'd like to invest in you. (NYSE: XPO) Jo...
ob Duties: Provide daily direction and communication to employees to ensure customer service calls are answered in a timely, efficient, and in a knowledgeable manner. Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both external and internal customers. Provide statistical and performance feedback...
XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Boeing, Home Depot, Ikea, L'Oréal and many others. We're growing worldwide. And we're constantly looking for talented individuals at all levels who can deliver the caliber of service our customers require. If you're ready to give us your best, let's talk. We'd like to invest in you. (NYSE: XPO) Jo...
Job Description: Driven Solutions, an Innovation Group company, is a Towing and Roadside Assistance division that provides dispatch services for North America. This position is in our corporate office in Carrollton, Texas and due to business need the shift times could vary from 7:00AM to 10:00PM (1st and/or 2nd shift). Call Center Supervisor Position Overview This position is responsible for supp...
Job Description: Driven Solutions, an Innovation Group company, is a Towing and Roadside Assistance division that provides dispatch services for North America. This position is in our corporate office in Carrollton, Texas and due to business need the shift times could vary from 7:00AM to 10:00PM (1st and/or 2nd shift). Call Center Supervisor Position Overview This position is responsible for supp...
Job Description: Driven Solutions, an Innovation Group company, is a Towing and Roadside Assistance division that provides dispatch services for North America. This position is in our corporate office in Carrollton, Texas and due to business need the shift times could vary from 7:00AM to 10:00PM (1st and/or 2nd shift). Call Center Supervisor Position Overview This position is responsible for supp...