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Call Center Trainer Jobs in Georgia

2 jobs

We have an exciting Call Center Trainer opportunity in the Norcross area. If you have at least 2+ years of experience developing training materials and training call center representatives apply with your most up to date resume. Must be fluent in English and French and/or Spanish. RESPONSIBILITIES: Prepare and maintain training materials including but not limited to VISA, MIO, Target and Wirele...
Trainers participate in and conduct company training programs, provide classroom training, monitor agents on the floor, and work with management staff to complete and document service observation and quality requirements. In addition, Trainers maintain training manuals for the training program and offer creative solutions to the agents to hit their monthly required goals in accordance with Converg...