Summary: The Customer Care Representative is responsible for handling a high volume of incoming customer service calls and responds to various inquiries including but not limited to loan payoffs, servicing complaints, address changes, payments by phone, payment deferments (extensions), and simple interest explanations. Stellantis Financial Services (SFC) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro n, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.