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Customer Service Manager Jobs in Washington, District of Columbia

78 jobs

R & W Group has an amazing new position! One of our favorite corporate (retail) clients is looking for a Senior Customer Service Manager. In this role you will set up the Customer Service Department. You must be an independent thinker and policy designer. Your responsibilities will include ensuring smooth processing of customer inquiries and complaints, making sure the department is in compliance ...
Overview: The Customer Service Manager has experience in planning, implementing, and managing customer service systems. Responsibilities: Able to handle customer satisfaction issues. Experience in reviewing data to identify trends and issues. Able to effectively report trends to system program teams. Qualifications: 5 years experience required. Bachelor's degree in any field. 8 years of a...
Customer Service Manager Trainee Washington DC Area( Job Number: 1610337) DC-WASHINGTON Description Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Harris Te...
We live our passion of helping children learn and grow. Innovation and collaboration fuel us every day. If you embrace change and resist the status quo, we have a place for you. Are you ready? Join us and be part of a driven, dynamic team unlike any other. The Customer Service Manager is responsible for managing Customer Service and Accounts Receivable to ensure a positive customer experience fo...
The Customer Service Manager has experience in planning, implementing, and managing customer service systems. Able to handle customer satisfaction issues. Experience in reviewing data to identify trends and issues. Able to effectively report trends to system program teams. 5 years experience required. Bachelor's degree in any field. 8 years of additional relevant experience may be substitute...
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities will include performing floor monitor duties, interviewin...
Description: Job ID: CN20161905-11946 Position Title: Regional Customer Service Manager Job Description : Harris Corporation is looking for a Regional Customer Service Manager (RCSM) who will be responsible for TSA facilities within their assigned geographic region. The successful candidate shall be responsible for all Tier II IT support, deployments, office moves, and other IT needs within th...
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities will include performing floor monitor duties, interviewin...
Job Purpose The CSM is responsible for ensuring that the TSI member retention strategy is adhered to through the successful management and monitoring of the Member Experience (Ten Essentials). The CSM directly reports to the General Manager (GM). The CSM will also work closely with and receive direction and guidance from the Operations Director (OD). The CSM manages clean team, welcome team, baby...
051 - 5700 - CUSTOMER SERVICE MANAGER( Job Number: 1610347) VA-ARLINGTON Description Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Harris Teeter's policies...
Full Time Customer Service Manager Trainee - Arlington/Alexandria/Metro DC( Job Number: 1512651) VA-ALEXANDRIA Description Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in ac...
Job Purpose The CSM is responsible for ensuring that the TSI member retention strategy is adhered to through the successful management and monitoring of the Member Experience (Ten Essentials). The CSM directly reports to the General Manager (GM). The CSM will also work closely with and receive direction and guidance from the Operations Director (OD). The CSM manages clean team, welcome team, baby...
Responsible for managing club membership efforts, providing Member support, and overseeing and directing the work of Team Members in the front line and member services departments. Maintains and grows club membership rates while providing exceptional customer service to Members. Executes company programs and initiatives to drive membership growth. Enforces membership policies and procedures to ens...
Seeking a Customer Service Manager for a high end car dealership located in McLean, VA. Job duties include: Working with customers to resolve customer service issues, and stepping in if problems need to be escalated Following up with customers over the phone about their experience in the dealership Working with a staff and evaluating their performance with clients, and fixinf performance issue...
Job Purpose The CSM is responsible for ensuring that the TSI member retention strategy is adhered to through the successful management and monitoring of the Member Experience (Ten Essentials). The CSM directly reports to the General Manager (GM). The CSM will also work closely with and receive direction and guidance from the Operations Director (OD). The CSM manages clean team, welcome team, baby...
Job Purpose The CSM is responsible for ensuring that the TSI member retention strategy is adhered to through the successful management and monitoring of the Member Experience (Ten Essentials). The CSM directly reports to the General Manager (GM). The CSM will also work closely with and receive direction and guidance from the Operations Director (OD). The CSM manages clean team, welcome team, baby...
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities will include performing floor monitor duties, interviewin...
Customer Service Manager BBT-Fairfax( Job Number: 1610786) VA-FAIRFAX Description Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Harris Teeter's policies an...
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities will include performing floor monitor duties, interviewin...
Job Purpose The CSM is responsible for ensuring that the TSI member retention strategy is adhered to through the successful management and monitoring of the Member Experience (Ten Essentials). The CSM directly reports to the General Manager (GM). The CSM will also work closely with and receive direction and guidance from the Operations Director (OD). The CSM manages clean team, welcome team, baby...