Skip to main content
X

Get jobs by email for this search

By continuing you agree to Monster's Privacy policy, Terms of use and use of cookies.

Director Of Customer Service Jobs

99 jobs

Company Details Noble House is a fast paced retail / distribution company based in the San Fernando Valley area. People are the lifeblood of any organization, and we have made a conscious decision to put People first. We need a senior executive to own driving success for our customers. This role includes responsibilities for Customer Success activities (e.g., on-boarding, support, services, adopt...
Director of Customer Service Warren Transport Inc., Waterloo, IA 50704 JOB DESCRIPTION The Customer Service Director position is to strengthen and enhance the growth and stability of Warren by implementing sound marketing and customer service principles to develop and service customers in accordance with company and department quality, sales, utilization, and profit objectives, and serving as l...
Growing home furnishings company is looking for an experienced Director of Customer Service Abbyson Living seeks a bright, energetic and articulate individual for the Customer Service position. This role provides customer service support across the organization in addition to completing daily job duties. This person must be reliable, personable and extremely self-motivated with a professional dem...
What Drives You? Meaningful work in a stable, promote-from-within organization? Professional satisfaction and helping others A workspace that is dynamic, fast, fun, and challenging? The Associate Director of Customer Service oversees the operations with the Customer Service and Dispute Resolution Department located in our Mesa Operations Center. The focus of this manager is to oversee and mai...
Our Opportunity: FL. systems and processes improvement and able to keep pace with our growth while motivating others to meet the challenges of an extremely customer focused and metrics driven environment. The individual should be comfortable in a fast-paced and ever changing environment. Our Ideal Candidate: driving process improvements and offering innovative solutions to ensure an excellent ...
Company Description Consumer Appliances Manufacturing Job Description Director of Customer Service - $100-115K Bonus– Consumer Appliances Mfg - Providing senior level leadership and strategicdirection for customer service management team to ensure continuous improvementin service levels; Coaching, mentoring and developing a sustained leadershipmodel; Designing and implementing appropriate busin...
Client in Southern New Hampshire is seeking a Director of Customer Service to lead their fast growing Customer Service Team! This person will be responsible for the following: Recruitment, training, and management of call center staff Successfully work as a part of the company's senior management team Determine perfomance objectives/metrics Works with Management team to create business and fin...
Director of Customer Service POSITION SUMMARY: 1A Auto is seeking a dynamic Director of Customer Service to lead our growing Customer Service Team in our new state of the art call center. The Director of Customer Service will report directly to the CFO. The candidate should embody an entrepreneurial spirit with a superb attitude, and be experienced in leading a team in a fast-paced call center e...
Summary: Directs the strategy and development of programs and policies for Unlicensed Service Teams and groups across all Esurance Service Center locations and work-at-home teams. Manages and oversees daily operations of Unlicensed service activities ensuring a consistent, differentiated level of customer experience that increases customer loyalty and retention while also reducing cost to service...
UTC Climate, Controls & Security is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable and high-performance buildings. UTC Climate, Controls & Security is a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries ...
Reports To: Head of Commercial, North America Department: Customer Service Location: Chicago, IL or Madison, WI Job Summary This position will be responsible for developing and managing the Customer Service function for North America. The appointed person leads a function that is critical to maintaining positive key customer relationships, executing against business commitments and managing cu...
Our Director of Customer Service is both a liaison between our Customer Service Team and the rest of the business, and a leader responsible for developing a world-class team. They represent the voice of the customer in our effort to deliver exceptional experiences. The Director of Customer Service will be responsible for delivering weekly reports, identifying opportunities for improvement, and imp...
The Senior Director of Customer Services will be responsible for managing the existing Customer Service teams who deliver a broad range of services to their clients, services such as IT support, generic customer service a mechanical and engineering queries. Furthermore the Senior Director of Customer Service will be responsible for enhancing the service experience for their clients. The ideal Seni...
POSITION PROFILE: Under the direction of the Area Director of Customer Services, assumes the lead in implementing, managing, and inspecting service programs, initiatives, action plans and strategies aimed at improving service productivity, profitability, customer satisfaction, and employee satisfaction. JOB DUTIES AND RESPONSIBILITIES Interacts with Area service management to support, advise, i...
Customer Service Representative (Savannah, GA & Miami, FL). Women’s sports apparel company is looking to add a member to the customer service team. The CSR’s responsibility is to interact with customers to provide and process information in response to inquiries, concerns and requests about products and services. Job Responsibilities -deal directly with customers and sales representatives eithe...
General Overview: The Director of Customer Service is responsible for leading contact center operations for commercial group, individual and business partner functions. This position is responsible for motivating and cultivating a team to provide excellent service allowing for a consumer centric approach balanced with a cost competitive structure to achieve opportunities for additional business. ...
The Wholesale Customer Service Manager will lead the ECCO USA Wholesale Customer Service team to provide the best possible service for our customers. Position Responsibilities: · Provide leadership to the Wholesale Customer Service team, ensuring adherence to company policies and procedures while providing best in class customer service. · Implement and manage product flow information to keep C...
Company Confidential
Customer Service Representative Who Should Apply Only those individuals with experience in customer service in the security industry. The Position The Customer Service Representative Position performs a wide variety of duties, including processing large quotations, order processing, credit adjustments, parts warehousing, field service, national accounts program, and all merchandising. This pos...
Volt Workforce Solutions is presently seeing an A/P Administrative Assistant for our client in Boise, ID. To apply, please respond to this job posting. Qualified candidates meeting client criteria will be contacted by a Volt recruiter. This Administrative Assistant will be key in providing administrative support services to the Accounting team. He/She will provide back-up administrative support t...
Coordinates with customs brokers, consultants and other service providers. Monitors and communicates to Director of Customer Service and Distribution the performance of the customs brokers for quality, cost and compliance. Ensures ISF (Importer Security Filing) documents are timely and accurate. Audits freight and entry documentation for compliance with customs and commerce laws. Maintains and...