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Help Desk Analyst Jobs

509 jobs

JOB DESCRIPTION : Role: Help Desk Analyst Duration: 6 months Location: Trenton, NJ Rate: $18/hr. Description: The position will be responsible for providing on-site technical support including but not limited to answering inquiries, resolving computer, network application and internet connection issues via phone, email, and remote connection or in person and walk user through problem-solving...
As a Help Desk Analyst you will be responsible for the technical support for levels 1 - 3 of all internal employees. This support will be conducted 100% over the phone for all of our client?s internal employees. This individual will be using ServiceNow ticketing system supporting upwards of 50 calls per day. This team is growing as our major healthcare client is about to go live with Epic, an EMR ...
Leading healthcare company who provides specialized health care to all patients is looking for a IT Help Desk Analyst to join their team. With a headquarters in Irvine, CA the team is in need for a Analyst to work out of their Renton, Washington location. Responsibilities: • Provide Tier 1 and Tier 2 Support • Provide hands-on, in person support, installation and configuration of desktop, print...
Receive and record calls from users with system hardware and software issues and resolve problems or forward call for resolution to second level support. Manage database of open calls and provide timely resolution and feedback to personnel. Perform defined responsibilities for computer operations to ensure the efficient processing of file transfers, all scheduled and special jobs, data file backup...
RESPONSIBILITIES: Kforce has a client that is seeking an IT Help Desk Analyst 3 (Temp) in Des Plaines, IL. Work Hours: 8:30am - 5:30pm, 8 Hours and 1-hour lunch, Monday-Friday Overtime written pre-approval by manager is required Work hours can be adjusted with manage; 1 hour earlier or 1 or 2 hours later) REQUIREMENTS: 2-year college or college graduate Certifications in related area are p...
JOB SUMMARY/OVERVIEW The Service Desk Analyst is responsiblefor providing first level support to the organization as the main point of contact for IT support needs. The Service Desk Analyst will troubleshoot issues raised from end-user calls and coordinate problem resolution, answer ACD phone calls to the Service Desk, use customer telephone skills to ensure problem resolution and, track all acti...
MTI is now hiring an Entry Level Help Desk Analyst to join our technical team supporting one of our federal Government clients located in New York, NY. This is an excellent opportunity for someone looking to launch a career in IT. The Help Desk Analyst is responsible for providing 1st tier support over the phone, by remote connection or with walk in clients, supporting our user community on gover...
Help Desk (Tier 1) Requirements 1 year experience Answering telephones and e-mail inquiries by end users for assistance with computer related issues and requests Track tickets until completion and maintain data in several databases Assign or escalate tickets to appropriate groups for resolution Experience assisting customers via Telephone and e-mail Outstanding Communication skills Excellen...
RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Analyst in Strongsville, OH. Summary: The function of the Help Desk Analyst is to assist the client's customers with support for its proprietary software, Microsoft Windows operating system software, computer hardware, computer peripherals and basic computer networking. Customer Support is accomplished primarily by staffing and a...
The Help Desk support staff will provide technical assistance to customers of the Public Access to Court Electronic Records (PACER) service working with the team at the PACER Service Center in San Antonio, Texas. Help desk support for PACER includes answering customer inquiries about account status, troubleshooting and resolving technical problems as well as tracking issues and documenting resolut...
Our Client is Looking for a Help Desk Analyst Long Term Contract - W2 Candidates Only (GC Holder, EAD Holder, US Citizen) Help Desk Analyst Wayne, PA or NE Philadelphia Contract: 1+ Years Job Description: Purpose: Take calls from Crew and contractors for IT break/fix related issues. Duties and Responsibilities: Take at least 40 calls per day on average Meet goal for available time Meet depa...
Responsibilities · Provide first level contact and convey resolutions to customer issues · Properly escalate unresolved queries to the next level of support · Track, route and redirect problems to correct resources · Update customer data and produce activity reports · Walk customers through problem solving process · Follow up with customers, provide feedback and see problems through to resol...
Desktop Analyst Job: Blue Bell, Pa Are you a Desktop Analyst seeking to be a part of recognized industry leading companies in the Blue Bell, Pa? If so, Modis has opportunities for you! Presently, we have several needs for Desktop Technicians on a Contract to Hire basis. This opportunity is scheduled to convert to a permanent position within the first 3 months of employment. Qualifications: Bac...
Help Desk Job: Blue Bell, Pa Are you a Help Desk Analyst Professional seeking to be a part of recognized industry leading companies in the Blue Bell, Pa? If so, Modis has opportunities for you! Presently, we have several needs for Help Desk Analysts on a Contract to Hire basis. This opportunity is scheduled to convert to a permanent position within the first 3 months of employment. Day to Day A...
My client is searching for a strong Helpdesk Technician with a growing company located in North Charlotte to do IT Support in an Enterprise Environment supporting hundreds of users. In this role, you will be providing 100% phone/remote support on PCs, Laptops, Smartphones, Tablets, Printers, Email, Software Applications and other related technology systems. This is a 6 month, contract-to-hire op...
The Help desk Support Specialist is responsible for supporting the end user technology request needs as well as assisting with the maintenance and optimization of the workstation, printer, classroom technology, and telephony resources. Requirements Applicants must have the following competencies and experiences: Demonstrated experience in Windows operating system (XP, Windows 7) environments D...
Krown Employment Services is currently accepting applications for a Help Desk Analyst Job duties: Installing and configuring software/hardware applications Providing general IT end user support Taking ownership of problems by collecting symptom and environmental data critical to problem resolution Working closely with front-line support teams to ensure efficient trouble-shooting solutions Co...
HCL AMERICA INC has an awesome opportunity for college students and graduates to gain valuable work experience!! We are hiring Entry-Level PART TIME TECHNICAL SUPPORT ASSOCIATES to work in 8 HR SHIFTS (Shifts begins at 8AM-5pm) FROM MONDAY –TUESDAY 8am-5pm WEDNESDAY 8am-12pm AT OUR CARY (NC) OFFICE. Our entry-level Technical Support Associates Provide hardware / software / network problem diagno...
You need more than just a recruitment company. You need a partner dedicated to unleashing your potential and finding you that next great job opportunity-all while focusing on guiding and accelerating your career. That's not a problem. It's what we do. Experis, a ManpowerGroup company, is currently seeking a highly experienced IT Help Desk Analyst, for our client in Greensboro, NC. The experience...
Help Desk Level I Temp to Hire Local Only / In-Person Interview Required Help Desk Analysts perform first-level diagnosis and troubleshooting support to end-users and customers (via phone or email). Working under minimal supervision, help desk analysts receive calls and inquiries, provide support in accordance with established processes and document incidents and remedies. Troubleshoot and at...