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Help Desk Representative Jobs

80 jobs

Job Description Ensure end user systems operate at a high performance, availability and security level Train end users how to utilize resources Change out hardware when needed and printer support Track and troubleshoot items from issue tracker Setup of new employees into the system Support 100 people (50) desk / (50) warehouse Support / troubleshoot warehouse scanners Wireless network rese...
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries — Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint — we serve the largest and most respected organizations, institutions, corporations and government entities worldwide. Job Description We are currently seeking an experience...
Job Purpose: Resolves computer user concerns by answering questions about hardware and software; providing instructions. Duties: Provide first line response for users requiring assistance with information technology issues and problems. * Determines source of concern by interviewing user on the telephone * Teaches user by answering questions; interpreting operating instructions; providing refe...
BACHELOR DEGREE REQUIRED. MUST HAVE A DEGREE AND MINIMUM 1 YEAR RECENT HELP DESK EXPERIENCE. This is a help desk phone support position. DESCRIPTION: - Excellent verbal communications skills • Windows 7 and office 2010 • Outlook • Mobile handheld Devices: iPhone, iPhone, Android, etc. Resolve client tech issues, determine effective resolution of issues by troubleshooting & analyzing compute...
Carrols Restaurant Group, Inc., a growing company located in Syracuse, NY, and one of the largest restaurant companies in the U.S., has an excellent opportunity in our Help Desk department for a Help Desk Representative – 2nd Shift. The essential functions of this position include: Provide support to restaurant personnel in a 24/7 environment by investigating and resolving new and existing Restau...
Job Description: Game Account Network PLC (GAN) is headquartered in central London with major offices in Las Vegas Nevada and Chicago Illinois. They provide online gaming platforms and services to casino operators worldwide. The offering consists of online Slots and Table games for both real money and multi-table Tournaments, as well as for many other popular games such as Backgammon, Blackjack, ...
Answering customer inquiries regarding billing and/or service issues or problems. Receives and posts billing payments to customer accounts promptly. Processes equipment and updates customer account status upon receipt. Handles customer billing errors, and discrepancies, requesting necessary changes. Achieve a sales and retention quota for products and services to new and existing customers. M...
**This person must be technical and have some Aloha experience** Role: The Help Desk Analyst provides technical support for restaurant and corporate office systems, including all POS hardware and software, network equipment, telephones, printers and desktop support. Works with service providers to include cabling, ISP, phone/call center and hardware dispatch. Resolves or escalates incidents, and...
About the Company: The Blount family has been in the food business since 1880. Our product Line includes refrigerated and frozen gourmet soups, side dishes and entrees for food service and retail. The Company, headquartered in Fall River, MA, is the largest producer of clam chowder in New England and the largest manufacturer of Lobster bisque in the country. Summary: The Helpdesk Administrator is...
Summary: As a member of a dynamic & fast paced team, the Service Delivery Agent (SDA) will assist with the quickest and most efficient resolution or all events impacting our customers operations. The SDA will provide non-technical guidance and technical assistance as requested while simultaneously providing, “Cradle to Grave” oversight of the entire trouble management flow. This oversight ensures...
A large pharmaceutical company in the Redwood City is seeking dynamite Help Desk Representatives for the busy call center. The successful candidates will provide 24X7X365 support to internal customers. At least 1 year of practical IT experience along with solid customer service skills is required. Outstanding communication skills (written & verbal), MAC & PC proficient and technical aptitude is es...
. TAD PGS, Inc. is currently seeking a Customer Care/Help Desk Representative for one of our clients in Nashville, TN. This role requires you to obtain a Secret Clearance which our company obtais for you. This is for a Secured Help desk role at a large IT company out in Nashville TN. This position requires an extensive BG check. The pay is 13 an hour to start non-negotiable. Job Description: ...
Description The Level I Engineer provides front line support via telephone and e-mail to clients, sales and field representatives. They will troubleshoot technical problems related to the utilization of our various software and data products. This position is responsible for recommending solutions and resolving problems for our customers (dealers, vendors and partners), as well as troubleshooting...
Help Desk Representative II Use your LinkedIn Profile to help you apply faster! Apply with LinkedIn Job ID #: 26780 Location: NC-Raleigh Functional Area: Information Technology Employment Type: Full-Time Non-Exempt Education Required: High School Diploma Experience Required: 2 years Days and Hours: M-F / 8-5 Physical Address: 100 East Tryon Road, Raleigh, NC 27603 Department Name: Infor...
Job Description: Help Desk Representative (REQ 960) The Help Desk Representative will answer, evaluate, and prioritize incoming telephone, voice mail, e-mail, and in-person requests for assistance from end users experiencing problems with hardware, software, networking, and other computer-related technologies. We are looking for highly motivated individuals that possess excellent customer service...
Help Desk Representative Summary: You will be expected to have excellent client facing skills and customer service. You must be a good team player and problem solver. Qualifications: -Tickets are handled using ZenDesk and SLAs need to be adhered to. -Need experience with Learning Management Systems (LMS) like Moodle. -You need 2 years commercial helpdesk experience. Company Description: Fo...
Job Description: Help Desk Technician needed for our education client in Baltimore City. The Help Desk Technician will be responsible for first-line customer support response, answering and routing main line phone calls, responding to client submitted emails and generating trouble tickets in the Remedy system. Qualifications: 6-12 months of Helpdesk/Phone/Tier 1 Call Center environmentExperience ...
Advanced Technology Services (ATS) is a nationwide leader in providing IT Services and Solutions to large Fortune 100 corporations.Those servicesinclude Help Desk, Desk Side Support, PC Life Cycle Support, PC and Wintel/Unix Server Hardware Maintenance. ATS has improved the performance for the world's most sophisticated companies, and we owe oursuccess to our employees. Your time and your knowled...
Job Title: Help Desk Representative Information Technology Location: Job Description and Responsibilities: Wynn Resorts is a Fortune 500 company led by hospitality industry visionary Steve Wynn. Currently operating in the top two casino gaming markets in the world, Wynn is financially stable and growth oriented. Our 12,000 employees at our Wynn Las Vegas and Encore properties have helped us win...
Advanced Technology Services (ATS) is a nationwide leader in providing IT Services and Solutions to large Fortune 100 corporations.Those servicesinclude Help Desk, Desk Side Support, PC Life Cycle Support, PC and Wintel/Unix Server Hardware Maintenance. ATS has improved the performance for the world's most sophisticated companies, and we owe oursuccess to our employees. Your time and your knowled...