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Help Desk Technician Jobs in Massachusetts

29 jobs

Summary: This position will provide Help Desk support to NHP users. Duties Include: Answer Help Desk calls from users; open service request tickets for all calls; provide technical support to callers over the phone, visiting the callers, or by taking remote control of desktop; resolve issues directly where possible while caller is on the phone; document the resolution process and monitor Help Des...
Job Description: The Help Desk Technician, is expected to have obtained a core competency in Desktop operating systems and applications, a very strong background in hardware and software installation, maintenance, and repair, and formal training in computer software and/or hardware. Possess the ability to support, maintain, and implement:Microsoft environments, specifically Windows 7/8/10Microsof...
Top Reasons to Work with Us Opportunity to work for an awesome software company that is growing Opportunity to work with a highly motivated, energetic technology team Opportunity to be a team member of a highly disruptive platform that is going to change healthcare analytics What’s In It for You Opportunity to be part of a team creating a platform that is going to drastically improve healthca...
Associate Help Desk Technician - 160003L7 Job Information Technology Primary Location United States-MA-MANorth Andover Organization Corporate (Network) Description This position assists in call resolution and IT projects in the centralized Help Desk. Works closely with Field IT, Infrastructure, Business Systems and Telecom in resolving technical requests from users company-wide. Assists in th...
Job Description Under general supervision, responds to queries, diagnoses problems, and performs basic troubleshooting via phone discussions with end-users. Includes problem recognition, research, isolation, and resolution steps for first level calls. Support consists of troubleshooting and resolution of all technology related issues and/or escalation to appropriate technology personnel. Typicall...
This position will provide Help Desk support to NHP users. Duties Include: Answer Help Desk calls from users; open service request tickets for all calls; provide technical support to callers over the phone, visiting the callers, or by taking remote control of desktop; resolve issues directly where possible while caller is on the phone; document the resolution process and monitor Help Desk email bo...
About Sonus: Sonus brings the next generation of Cloud-based SIP and 4G/VoLTE solutions to its customers by enabling and securing mission critical traffic for VoIP, video, IM and online collaboration. With Sonus, enterprises can intelligently secure and prioritize real-time communications, while service providers can deliver reliable, secure real-time services for mobile, UC and social applicatio...
GENERAL SUMMARY Entry level position providing first line, hardware and software, support for an end to end cash management solution. Role Responsibility: ESSENTIAL DUTIES AND FUNCTIONS Must possess excellent customer service skills Monitor health of network, hardware, and software for Cash 360 customers Provide first line end user support of the cash management systems. Provide timely, eff...
Job Description: Requirements: Hands-on experience with PCs, Laptops, NICs, Modems, Video cards, RAM; Experience with multiple operating systems, including Windows 2000/XP; Knowledge of physical network connectivity.; Must Haves: Microsoft Office including Outlook Basic Computer Troubleshooting Skills Basic Network Troubleshooting A+ certification or equivalent work experience is a plus; Previous...
Job Description: Reporting to the Director of Network Systems Administration with a dotted-line relationship to the Network and Computer Systems Administrator in Nashville, the Senior IT Help Desk Technician will provide “hands-on” user support for day-to-day administration, maintenance, and support of personal productivity systems used within the corporate enterprise. Provide maintenance and sup...
Technica LLC is looking for a Help Desk Technician to perform work on a Government contract with a place of performance in Boston, MA. Position Responsibilities: Deskside Support which includes Provide on-site support for deployment and security remediation functions Gather analyze, and report end-user support trends Provide desktop, application and network application incident resolution Ma...
Full time opportunity for a Sr. Desktop Support Analyst to join a growing IT department. The ideal candidate will have enterprise level (300+ users) experience with desktop and laptop support and deployments, network troubleshooting and new user set-ups. Responsibilities: Support company-wide Desktop, laptop and mobile devices Assist with software deployments for desktop and laptops New user s...
TalentLinc is a full service recruiting firm. Our focus is uniting TOP talent with TOP employers. We assist employers with acquiring superior talent and streamlining the recruiting process. We provide outstanding service by fully understanding our client’s needs as well as the personal and professional goals of each employee we place. Our team has a proven track record of aligning employees and e...
Emerson IT is looking for currently enrolled Emerson students to work with and support the hundreds of computers, printers, and peripherals in our computer labs, kiosks and classrooms. Extensive technology knowledge is not required, but the ability to learn quickly is essential. We are looking for students to work in two roles: Lab Assistant and Help Desk Technician.Lab Assistants help address sup...
Emerson IT is looking for currently enrolled Emerson students to work with and support the hundreds of computers, printers, and peripherals in our computer labs, kiosks and classrooms. Extensive technology knowledge is not required, but the ability to learn quickly is essential. We are looking for students to work in two roles: Lab Assistant and Help Desk Technician. Lab Assistants help address s...
Vinfen is a leading nonprofit human services organization that "transforms lives together" by building the capacity of individuals, families, organizations and communities to learn, thrive and achieve their goals. Vinfen supports thousands of adolescents and adults with psychiatric, developmental, and behavioral disabilities at more than 200 sites in eastern Massachusetts and Connecticut. We are l...
Overview: Abacus Technology is seeking Network Engineer to provide infrastructure support for the Command, Control, Communication, Intelligence and Networks (C3I&N) Directorate at Hanscom AFB. This is a full-time position. Responsibilities: Direct/monitor information systems operations. Design, build, and implement network systems. Troubleshoot network performance issues. Analyze network traffi...
Overview: Abacus Technology is seeking a Network Engineer to provide infrastructure support for the Command, Control, Communication, Intelligence and Networks (C3I&N) Directorate at Hanscom AFB. This is a full-time position. Responsibilities: Direct/monitor information systems operations. Design, build, and implement network systems. Troubleshoot network performance issues. Analyze network traf...
Overview: Abacus Technology is seeking a Network Engineer to provide infrastructure support for the Command, Control, Communication, Intelligence and Networks (C3I&N) Directorate at Hanscom AFB. This is a full-time position. Responsibilities: Provide support for the operation, maintenance and Tier II Help Desk Support of the installed ANGI system. System employs IRIDIUM and INMARSAT COMSATCOM r...
Overview: Abacus Technology is seeking a Network Engineer to provide infrastructure support for the Command, Control, Communication, Intelligence and Networks (C3I&N) Directorate at Hanscom AFB. This is a full-time position. Responsibilities: Direct/monitor information systems operations. Design, build, and implement network systems. Troubleshoot network performance issues. Analyze network traf...