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Helpdesk Jobs in California

1000+ jobs

Support customer inbound requests through phone, self-service and other channels as developed by Service Desk. Provide accurate and creative solutions to customer problems to ensure quick restoration of customer productivity. If the issue cannot be resolved within a certain timeframe, proper escalation is crucial. Acquire and maintain current knowledge of relevant environments (software and hard...
MUST HAVES: Must have at least 2 solid years of helpdesk experience in a high-tech or high-pressure environment successfully managing trouble tickets and escalating when appropriate Must have extensive experience supporting Windows, Mac OS X and mobile technologies Windows desktop and laptop skills, including hardware and complete knowledge of XP/Win7/Win10 Strong experience working with Audio...
Job Title: IT Site Lead & Helpdesk Manager Job Category: Department/Group: Information Systems & Tech Job Code/ Req#: Location: San Diego Travel Required: 5% Level/Salary Range: $90,000 - $120,000 Position Type: Contract to hire Resumes Accepted By Email: ***** Job Description: Reporting directly to IT leadership, the site manager is responsible for all aspects of IT at ...
Helpdesk Support Technician-Corona, CA-7 Month Contract Take your career to the next level with CompuCom. We offer jobs with Fortune 1000 companies nationwide, AND invest in your career development through our generous, annual training contribution. Provides Level 1 and Level 2 support. Helpdesk needs include phone support, handling minor triage issues with basic troubleshooting and escalating a...
SUMMARY: The following is a brief description of responsibilities to be performed by the Help Desk Technician. Job responsibilities include, but are not limited to the following: ESSENTIAL DUTIES AND RESPONSIBILITIES: · Provide first level desktop support, phone support, remote tools, and desk-side method. · Respond in a timely fashion to Trouble-Tickets submitted to the Call Center queue for...
Helpdesk Support Specialist Our global, innovative client has an immediate need for a Helpdesk Support Specialist in the Rocklin, CA area! In this position you will be responsible for the support and troubleshooting of hardware and software issues for desktop and laptop computers. Rate: $18.00-20.00/hr W2 + full benefits (Health, dental, vision, 401k matching) Hours: 8am-5pm with opportunity to...
Job Description: Immediate need for Helpdesk Tech Support/Customer Service Agent, paying up to $16/hr at a technology company that provides internet services to help improve business performance and efficiency. 6 month contract assignment to begin, room for potential growth at completion of contract! RESPONSIBILITIES: -Ability to utilize strong customer service skills -Directly communicate wit...
Job Description: Immediate need for Helpdesk Tech Support/Customer Service Agent, paying up to $16/hr at a technology company that provides internet services to help improve business performance and efficiency. 6 month contract assignment to begin, room for potential growth at completion of contract! RESPONSIBILITIES: -Ability to utilize strong customer service skills -Directly communicate wit...
Job Description: Immediate need for Helpdesk Tech Support/Customer Service Agent, paying up to $16/hr at a technology company that provides internet services to help improve business performance and efficiency. 6 month contract assignment to begin, room for potential growth at completion of contract! RESPONSIBILITIES: -Ability to utilize strong customer service skills -Directly communicate wit...
Job Description: Immediate need for Helpdesk Tech Support/Customer Service Agent, paying up to $16/hr at a technology company that provides internet services to help improve business performance and efficiency. 6 month contract assignment to begin, room for potential growth at completion of contract! RESPONSIBILITIES: -Ability to utilize strong customer service skills -Directly communicate wit...
Under general direction, provides support to end users for either PC, server, or mainframe applications as well as hardware. Handles the most difficult problems at the first-tier of Help Desk support. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems ...
Arista Business Imaging Solutions is a Managed Service provider in the San Francisco Bay area with headquarters in Concord California. We focus on bringing IT services, copiers and Print Management to small and medium sized businesses. We provide various Managed IT Services, T&M, and project based IT services to our growing client base along with copier and print services. We are seeking an exper...
Job Description At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundame...
Overview: Crescendo is seeking a hard working team player who is passionate about keeping systems up and running. Duties include ticket management and helpdesk, system administration and day-to-day IT activities. Responsibilities: Provide on-site and remote technical support, coordinating support with other staff via Crescendos helpdesk system Install, configure and troubleshoot hardware, soft...
We are not your typical financial services firm. For starters, we’re a fast-growing company with 30 percent of our employee headcount in technology. We’ve been recognized as a Best Place to Work 33 times (and counting), and Computerworld has ranked us highly nationwide for the past nine years as one of the best places to work in IT—and for good reason. We think and have fun like a start-up (bocce ...
DESKTOP SUPPORT TECHNICIAN INFORMATION SYSTEMS SPECIALIST II Administrative Services Division $3,839 - $5,241, DOQ Regular Position The Community Development Commission is a dynamic, innovative agency created in 1982 by the Board of supervisors to generate affordable housing and economic redevelopment throughout Los Angeles County and participating cities. Funded primarily with federal grants...
Helpdesk Technician, Information Services Req#: 6538 Department: Information Services Schedule: Full time Shift: Hours Varies Hours: Varies Job Details: High School/GED Position Description Assists all customers with questions regarding software and hardware support. Professionally answers Helpdesk phones and handle walk-in questions. Documents all daily logs and ticketing application as ...
Key responsibilities: Responsible for handing vendor inquiries in the ticketing system (salesforce). Able to identify the nature of inquiry that come in to salesforce and then taking appropriate actions to resolve the inquiry. Able to resolve Accounts Payable inquiries related to Payment status, missing invoices, exception invoices which are not posted. Responsible for resolving and follow thr...
Job Description: The role of the Helpdesk Support Analyst is to provide first line support services to both local and offsite customers with technical problems and requests including connectivity, access, computer hardware, operating system, and software application functions. Responsible for fielding, diagnosing, and troubleshooting customer requests and issues via the phone and e-mail. Must hav...
Job Description: Our senior server administrators are responsible for maintaining server uptime through effective remote monitoring, maintenance and problem identification and resolution activities, as well as growing and developing the organization's perception with existing customers through exceptional customer service. This position requires dedication, persistence, follow-up, effective utili...