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Helpdesk Jobs in Massachusetts

1000+ jobs

RESPONSIBILITIES: Kforce's Insurance client in the Greater Hartford, Massachusetts (MA) area is currently searching for a Helpdesk/Customer Service Representative to join their team. This person must provide guidance, assistance, coordination and follow-up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT. Duties Includ...
RESPONSIBILITIES: A Kforce insurance client in the Springfield, Massachusetts (MA) area is currently searching for a Helpdesk / IT Customer Service Representative to join their team. This person must provide guidance, assistance, coordination and follow-up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT. Responsibilit...
Overview: The IT Helpdesk Technician is responsible for answering, commenting and replying to help desk calls, emails and other inquiries. This position provides base/level one support to all employees located across our network. The job consists of troubleshooting and diagnosing, as well as providing support and maintenance for various hardware and software applications. Responsibilities: Prov...
Job Description: Position Title: Helpdesk Support Technician Duration: 6 months Location: Wilmington, MA 01887 Job Description Major functions: Essential Responsibilities• Provide technical support related to Windows-based workstations (desktop/laptop) and peripherals• Respond to user service calls and service request tickets to troubleshoot and resolve reported incidents at the Tier 1 level and ...
Job Description: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Job ResponsibilitiesProvides technical support to end-users for personal computer systems software, hardware and network connectivity.Installs, configures and troubleshoots laptop/desktop/tablets systems configurations and other approved technology devices and connectivity issues.Continuously and c...
Job Description: 158204, Helpdesk Support Technician - MA - Category: ITJob Title: Helpdesk Support Technician - MARegion: MA-MassachusettsCity: WilmingtonState: MARate: $35 to $40.00 DOEDuration: 6 MonthsDescription: Chipton-Ross is seeking a Helpdesk Support Technician for an opening in Wilmington, MA.RESPONSIBILITIES:Provides technical support to end-users for personal computer systems softwar...
Job Description: Major purpose: Provides technical support to end-users for personal computer systems software, hardware and network connectivity. Installs, configures and troubleshoots laptop/desktop/tablets systems configurations and other approved technology devices and connectivity issues. Continuously and consistently provide excellent customer service in an accurate, effective and timely ma...
Job Description: Technical Coordinator/Helpdesk Receive and field all helpdesk calls. Maintain a helpdesk call and resolution log for all calls directed to the NRI helpdesk. Ensure that all helpdesk tickets have been resolved to a satisfactory resolution through customer follow up and checking/updating the call resolution log.Respond to all internal and external customers’ helpdesk requests on a ...
Job Description: Since 1994 CROMSOURCE has been supporting our clients with outstanding clinical research and staffing solutions services. The successful growth of CROMSOURCE has been achieved by putting high quality and client focus at the heart of everything we do. Due to continued growth and success of our business, we are seeking a full time Helpdesk Coordinator for our new Waltham location. ...
Job Description: Job Title: HelpDesk Support (Executive Support)Position Type: Temp- PermLocation: Cambridge, MA RequirementsMust have experience supporting C-Level managers and executivesMust have 5 + experience supporting Windows XP -- Win 10Must have experience with MS Office suite including Office 365Must have strong active directory experience with network and exchangeMust have experience wi...
Job Description: Technical Support Specialist: provides first-level customer service over the phone in support of clinical trials deployed at hundreds of clinical sites worldwide. Responsibilities: Essential Duties and Responsibilities: • Perform customer support related tasks and special projects as assigned by management • Learn and provide current technical information, standard procedures and...
Description: 1609671 Qualifications: For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of ...
Helpdesk Technician ( Job Number: 1609671) For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fif...
The IT Helpdesk Technician is responsible for answering, commenting and replying to help desk calls, emails and other inquiries. This position provides base/level one support to all employees located across our network. The job consists of troubleshooting and diagnosing, as well as providing support and maintenance for various hardware and software applications. Provide excellent customer support...
Description Provide first level technical and troubleshooting support for internal users on the following: desktop, laptop and mobile hardware and software, operating systems, applications, system access/password, database access, printing and network connectivity issues. Qualifications Minimum of three years of helpdesk support experience. Desktop and laptop component-level experience in a networ...
Junior Helpdesk IT Support - Co-op Payette is a leading architectural design firm in Boston focused on the design of complex, high technology buildings for scientific and medical research, academic teaching and healthcare. The Firm has an immediate opening for a Junior Helpdesk IT Support co-op intern for the upcoming fall semester. This co-op position is the first line of support for 135 office...
Job qualifications: *Must have an active Secret Clearance *High school diploma or associate of science degree in IT, Computer Science, or equivalent. Associate of science degree highly desired *Current Security CE certification *Handle daily maintenance and monitoring of managed hardware and software *Assist in workstation and server life cycle rotations *Provide support to Hanscom network u...
Junior Helpdesk IT Support - Co-op Payette is a leading architectural design firm in Boston focused on the design of complex, high technology buildings for scientific and medical research, academic teaching and healthcare. The Firm has an immediate opening for a Junior Helpdesk IT Support co-op intern for the upcoming fall semester. This co-op position is the first line of support for 135 office...
This Tier 1 or Tier 2 helpdesk analyst will be responsible for supporting the NG911 Operators who will be responding to the emergencies escalated through the application. They will be working in a Windows environment. This person will be expected to provide phone support, troubleshoot, use Remedy ticketing systems to open/close tickets, work closely with the engineers and escalate problems appropr...
Overview: At Shawmut, our primary objective is to deliver exceptional service catered to our clients’ specific goals and concerns. Our project teams deliver top quality work through a hands-on, collaborative process while keeping our clients’ best interests our absolute focus at all times. With specialized training and the support of a national company, we foster project teams whose skill and ded...