Skip to main content
X

Get jobs by email for this search

By continuing you agree to Monster's Privacy policy, Terms of use and use of cookies.

Helpdesk Jobs in Pennsylvania

1000+ jobs

Encore Software Services is looking for an I.T. Helpdesk/ phone Support Technician who can work at our client (Healthcare)site in Horsham, PA. The candidate should be willing to work Sunday through Wednesday 8:00 am EST to 6:30 pm EST( 10 hour work day, 4 days a week) If interested, please send your resume to ***** Responsibilities: Candidate is applying for a Help Desk phone co...
The Technology Support Specialist provides basic to intermediate support for hardware, software and POS issues for end users. Supports and documents all requests while maintaining a moderate to heavy workload and assisting on internal projects. SUMMARY OF KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: · Respond to telephone calls,...
Our client is currently seeking a Helpdesk Analyst. Duties and Responsibilities: Take at least 40 calls per day on average Meet goal for available time Meet departmental FCR goal Must have excellent customer service skills over the phone Ensure timely arrival to work; no lateness or attendance issues Ensure Solution Center is utilized for each appropriate call Ensure all tickets are catego...
Job Description: We have an excellent opportunity for a Help Desk/Technical Support Analyst. This position is with a leading company conveniently located in center city Philadelphia. This is a contract position expected to last approximately 5-6 months.Job Duties Include:First point of Help Desk contact for usersDocument end user information and problem(s) in their systemAccess resources on the I...
Information Systems Support-Tier 1- Part-time 9am to 1pm Monday through Friday with weekend rotation $15.25/hour Devereux Advanced Behavioral Health Headquarter's Information Systems Department is seeking an experienced Help Desk Tier 1 Support person, based out of our King of Prussia, PA office. Under the direction of the Information Systems Manager, and supporting the operating Centers locat...
Key Characteristics: * Customer focus * Good listener and communicator to effectively assist customers and provide resolutions * Ability to manage time to be available to respond to customer issues * Technical capability, not expert To provide central point of contact between users and the IT organization. Offers first line highly responsive support to users on a day-to-day basis. Emphasis on...
This company is looking for a self motivated individual who has 1 or 2 years of help desk experience. Must Have: Customer service skills Good listener and communicator to effectively assist customers and provide resolutions Ability to manage time to be available to respond to customer issues Technical capability This position will allow this candidate to provide a central point of contact be...
Helpdesk Support: Contract to Hire 100% remote support experience: Looking for : Experience handling IT calls and emails and tracking them using a ticketing system. In between calls, they review their individual call queues for any issues or follow ups they haven't gotten to Each are specialized in an area with additional tasks above just taking calls - Inventory - Reporting - Testing mobil...
This company is looking for an experience help desk employee who has 3 plus years of level one experience. Day to day responsibilities include: Call volume of 20 to 40 calls Flexible hours between 7:30AM and 6:00PM (Typically 8:30AM to 5:30PM) Lotus notes email is a plus 95% remote support IPAD support is a plus password resets About TEKsystems: Join TEKsystems®, a leading IT staffing, IT...
A compnay in the Lehigh Valley Area is looking for an resource specialized in an area with additional skills besides taking calls - Inventory - Reporting - Testing mobile devices The Resource needs ti be able to provide top shelf customer service and IT support. There could be walk-ins where they resolve the issue face to face They will walk to desktop team or escalation point when escalati...
The candidate must be able to perform routine and preventative maintenance for both networked and stand-alone PC workstations and printers. This includes both hardware and software upgrades. Candidate will also be assisting in adds, moves and changes of the Point of Sales (POS), Property Management System (PMS) and various other property systems. Must be technically and interpersonally skilled to ...
The candidate must be able to perform routine and preventative maintenance for both networked and stand-alone PC workstations and printers. This includes both hardware and software upgrades. Candidate will also be assisting in adds, moves and changes of the Point of Sales (POS), Property Management System (PMS) and various other property systems. Must be technically and interpersonally skilled to ...
Serve as escalation point and mentor for a team of IT Technicians that perform remote and desk-side hardware and software support for end users of PC-based systems and diagnose and repair issues related to hardware and software including operating systems, office applications, networks, computer operations, phone systems, and POS. Essential Functions: Leadership: Serve as an escalation point and...
Serve as escalation point and mentor for a team of IT Technicians that perform remote and desk-side hardware and software support for end users of PC-based systems and diagnose and repair issues related to hardware and software including operating systems, office applications, networks, computer operations, phone systems, and POS. Essential Functions: Leadership: Serve as an escalation point and...
Our client is currently seeking a Helpdesk Analyst. Duties and Responsibilities: Take at least 40 calls per day on average Meet goal for available time Meet departmental FCR goal Must have excellent customer service skills over the phone Ensure timely arrival to work; no lateness or attendance issues Ensure Solution Center is utilized for each appropriate call Ensure all tickets are catego...
LDiscovery, one of the largest national eDiscovery providers, is currently seeking a Helpdesk Technician in our Ambler, PA office. The Helpdesk Technician is responsible for building, troubleshooting and maintenance of servers, laptops workstations and peripherals at our corporate office as well as assisting employees who are off-site. This position also includes administration of desktop telecomm...
About Accolade We’re transforming the way people experience healthcare. We believe that conventional approaches are failing American families, and reject the notion that healthcare has to come with complexity, jargon, runarounds and frustration. Our award-winning, on-demand concierge service is transforming the healthcare experience by delivering industry-leading engagement levels and satisfacti...
Company Description Implify, Inc is a Global IT Solutions and services firm. Since it's inception, Implify, Inc has been providing best-quality and cost-effective IT solutions to fortune 1000 companies, mid-range companies and upcoming companies via its onsite, Offshore and in-house service models. IMPLIFY is an IT consulting services and software development firm dedicated to business succ...
The candidate must be able to perform routine and preventative maintenance for both networked and stand-alone PC workstations and printers. This includes both hardware and software upgrades. Candidate will also be assisting in adds, moves and changes of the Point of Sales (POS), Property Management System (PMS) and various other property systems. Must be technically and interpersonally skilled to ...
Serve as escalation point and mentor for a team of IT Technicians that perform remote and desk-side hardware and software support for end users of PC-based systems and diagnose and repair issues related to hardware and software including operating systems, office applications, networks, computer operations, phone systems, and POS. Essential Functions: Leadership: Serve as an escalation point and...