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Helpdesk Jobs in Virginia

1000+ jobs

We are currently seeking a Help Desk Support Specialist - Tier 2 to join our team. The ideal candidate for this position will be responsible for providing technical support to end users both onsite and remotely. Responsibilities include: Diagnosing, troubleshooting and resolving end user issues. Providing Tier 2 level support for incoming help desk calls. Monitoring the ticketing queue using Re...
Helpdesk Technician Metro Systems is seeking a Helpdesk Technician to provide support to via phone, email, and live chat. Main responsibility will be to diagnose, identify, and resolve problems of varying complexity with hardware, software, LANs, servers, and corporate data systems. Required Experience: •Experience troubleshooting Windows 7 OS, Outlook 2010 (preferably with Exchange), Office 20...
HELPDESK SPECIALIST (DC-16-0948-F): Bowhead seeks a dynamic Helpdesk Specialist to join their team at Fort Belvoir, VA.  Security + Certification is a requirement.  Secret security clearance is required for this location. The Helpdesk Specialist will support the Army Knowledge Online/Defense Knowledge Online (AKO/DKO) program. AKO/DKO is an information sharing environment offering a robust k...
Our client is currently seeking a IT Support/ Help desk. This job will have the following responsibilities: Maintain existing helpdesk systems, applications and processes - suggest new solutions for IT services Process, troubleshoot and resolve all employee and system-initiated incidents via the enterprise ticketing system Support corporate wireless infrastructure Support video conferencing i...
Job Description: Enterprise Service Desk Specialist - Arlington, VA Clearance: Must be clearable to Secret level. Must be US Citizen and willing to under go background investigation Pre-Requisites:High school Diploma or General Equivalency Diploma (GED)Certified in accordance with DoD 8570.01‐M Information Assurance Technician (IAT) Level II. (GSEC, Security+, SSCP)One (1) year experience in IT r...
Job Description: Enterprise Service Desk Specialist, Senior – Quantico VA Clearance: Secret w/SSBI. We will sponsor. Must be US Citizen and be willing to undergo background investigation Pre-Requisites:High school Diploma or General Equivalency Diploma (GED)Certified in accordance with DoD 8570.01‐M Information Assurance Technician (IAT) Level II. (GSEC, Security+, SSCP)Minimum of three (3) years...
Overview: Scope/Description: This task requires one IT Helpdesk Escalation Technician to provide end-user technical support by telephone and email for remote Congressional customers. Technician must have strong customer service and customer relationship skills as well as strong analytical ability in the diagnosis and resolution of complex issues. Duties include: Troubleshooting and repair of de...
Position Summary/Responsibilities Unisys is a global information technology (“IT”) company. We work with many of the world’s largest companies and government organizations to solve their most pressing IT and business challenges. We specialize in providing integrated, leading-edge solutions to clients in the government, financial services and commercial markets. Our offerings include cloud and inf...
A government intergrator is looking for qualified candidates to support the Enterprise Level 1 Helpdesk. Ideal candidates will have experience with customer support and working experience of general helpdesk responsibilities. Candidates will also need to have or be able to get a public trust clearance. Candidates will need to have a Security CE certification as well. This family provides first li...
Provide desktop\user support Provide maintenance, replacement and issuance for various desktop, laptop, peripherals(mice, keyboards, etc) and display requirements as needed. Imaging of new and replacement systems, including testing and development of new or additional software as required by supported user systems. Develop and maintain application packages for enterprise distribution Test oper...
Top Three Skills:1) Excellent communication skills. 2) This candidate must have great customer service skills because they will be speaking with both nurses and doctors in urgent situtations. 3) Basic technical knowledge/computer skills around Windows XP and MS Office troubleshooting. and the ability to learn/understand a service desk ticketing system. Job Description: This project is requiring...
TUVA provides turnkey solutions that offer better systems, tools, and methods to further your goals, reduce costs, and streamline operations. From requirements analysis, design, and implementation to operations and training TUVA’s personnel are well-versed in best practices across Enterprise IT, Mission Support Services, and Specialized Technologies. TUVA is looking to hire a Helpdesk Technician ...
TUVA provides turnkey solutions that offer better systems, tools, and methods to further your goals, reduce costs, and streamline operations. From requirements analysis, design, and implementation to operations and training TUVA’s personnel are well-versed in best practices across Enterprise IT, Mission Support Services, and Specialized Technologies. TUVA is looking to hire a Helpdesk Technician ...
Job Requisition Number: 111325 Category: Information Systems - Help Desk Primary Location: Arlington, VA, US Security Clearance: TS/SCI Clearance Status: Must be Current Schedule: Full Time Type of Travel: None Percent of Travel Required: None Description : CACI has an opening for a Helpdesk Specialist. CACI will provide the CIO suite of services to DHS I&A including System Administration...
Job Requisition Number: 102564 Category: Consultant - Analyst Primary Location: Chantilly, VA, US Security Clearance: Top Secret Clearance Status: Must be Current Schedule: Full Time Type of Travel: Local Percent of Travel Required: Up to 10% Description : Duties and Responsibilities: Provides phone and remote support to VIPs and general users in the areas of financial systems support, s...
Purpose Of Role: Receives and processes orders from Sales, Audit and Order entry. May manage customer orders (track) through to full implementation, escalating where necessary to achieve Customer Commitment Date. Key Responsibilities: Schedules work in advance to meet Global Services and customer due dates. Highlights process failures to Customer Service Manager. Update systems to record ord...
IMMEDIATE HIRE! BOSH Global Services is hiring an IT Helpdesk Specialist II for our Newport News, VA Corporate Office. If you are looking for a new opportunity and career in a fast growing company, come join BOSH Global Services. We are looking for the best and brightest to join us! Our success depends on our employees and that is why we have been voted one of the Best Places to Work in Virginia...
HELPDESK SPECIALIST will be the Operations Center Key position lead over 20 technical staff members focused on continually striving to improve the delivery of support services to the MCEN through Oversee and resolve IT helpdesk incidents resulting in quality support. Management of daily helpdesk operations: Manage Ticketing System queues, Manage Phone call queues, and Request queues Update tick...
IMMEDIATE HIRE! BOSH Global Services is hiring an IT Helpdesk Specialist II for our Newport News, VA Corporate Office. If you are looking for a new opportunity and career in a fast growing company, come join BOSH Global Services. We are looking for the best and brightest to join us! Our success depends on our employees and that is why we have been voted one of the Best Places to Work in Virginia...
Tracking Code DC-16-0948-F Job Code 16-0948 Posting Title IT Helpdesk Specialist (Entry Level) Post Date 7/21/2016 Full Time / Part-Time Full Time Travel Negligible City Fort Belvoir State VA Country US Description HELPDESK SPECIALIST (DC-16-0948-F): Bowhead seeks a dynamic Helpdesk Specialist to join their team at Fort Belvoir, VA.  Security + Certification is a requirement.  Secret...