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Helpdesk Professional Jobs

19 jobs

The helpdesk professional will serve as a first point of contact for people experiencing a variety of difficulties with their software and/or hardware The help desk professional shall communicate by telephone, email, instant message, chat, or in person with coworkers and customers. The helpdesk professional will efficiently and effectively work through a series of questions to identify the issue ...
The helpdesk professional will serve as a first point of contact for people experiencing a variety of difficulties with their software and/or hardware The help desk professional shall communicate by telephone, email, instant message, chat, or in person with coworkers and customers. The helpdesk professional will efficiently and effectively work through a series of questions to identify the issue a...
REQUIRED: ACTIVE PUBLIC TRUST CLEARANCE! TEKsystems is seeking an entry level CSR for multiple opportunities in the Broomfield CO area for a contract to hire position. Candidates must be open to different shifts. REQUIREMENTS: The successful candidate will be experienced in customer service and able to demonstrate professionalism and the capacity to handle difficult end user related issues. Th...
Description You must be results-oriented, self-motivated and have the ability to thrive in a fast-paced environment. This role requires frequent interaction with program managers, developers, quality assurance analysts, third-party application vendors, product managers, and helpdesk professionals in order to ensure that we deliver quality systems and services to our users. Requirements 8+ years...
The Help Desk Supervisor is responsible for supervising helpdesk professionals to meet or exceed defined performance metrics fulfill requests for client access to MAXIMUS supported systems. Manage and maintain level one IT help desk, user self-help/diagnosis and solution system for both internal and external clients (New York State Department of Health, local counties and 3rd party service provid...
The Help Desk Supervisor is responsible for supervising helpdesk professionals to meet or exceed defined performance metrics fulfill requests for client access to MAXIMUS supported systems. Manage and maintain level one IT help desk, user self-help/diagnosis and solution system for both internal and external clients (New York State Department of Health, local counties and 3rd party service provid...
Looking for a helpdesk professional with call center experience and and a passion for technology. Looking for billingual candidates fluent in Italian, French or Spanish who can troubleshoot over the phone to end users. Research, diagnose, resolve or escalate technical and procedural issues from a retail stores environment via phone call. Log and assign tickets as outlined in Department documenta...
Job Description: We’re looking for a customer-centric IT desktop/ help-desk professional to join our tight-knit IT team. In this capacity you will provide first line technical support to both onsite and remote employees which includes desktop hardware, mobile phones, printers and software support. Our ideal candidate is friendly and reliable and has the experience necessary to drive processes, tr...
Position Summary Service Desk Supervisors are expected to have a highly developed technical knowledge and can assist customers with more difficult time-consuming problems. Responsible for advanced Help Desk functions including: troubleshooting hardware, software, networking and other computer related issues, mobile device support, application account creations, ticketing and metric tracking. Op...
Overview: The Help Desk Supervisor is responsible for supervising helpdesk professionals to meet or exceed defined performance metrics fulfill requests for client access to MAXIMUS supported systems. Responsibilities: Manage and maintain level one IT help desk, user self-help/diagnosis and solution system for both internal and external clients (New York State Department of Health, local countie...
Overview: The Help Desk Supervisor is responsible for supervising helpdesk professionals to meet or exceed defined performance metrics fulfill requests for client access to MAXIMUS supported systems. Responsibilities: Manage and maintain level one IT help desk, user self-help/diagnosis and solution system for both internal and external clients (New York State Department of Health, local countie...
Overview: The Help Desk Supervisor is responsible for supervising helpdesk professionals to meet or exceed defined performance metrics fulfill requests for client access to MAXIMUS supported systems. Responsibilities: Manage and maintain level one IT help desk, user self-help/diagnosis and solution system for both internal and external clients (New York State Department of Health, local countie...
This is a highly demanding role for an individual with a commodities trading background in a well-established Quality Assurance Team. As a Quality Assurance Application Analyst, you must be results-oriented, self-motivated and have the ability to thrive in a fast-pace environment. This role requires frequent interaction with developers, third-party application vendors, product managers, sales and ...
This is a highly demanding role for an individual with a commodities trading background in a well-established Quality Assurance Team. As a Quality Assurance Application Analyst, you must be results-oriented, self-motivated and have the ability to thrive in a fast-pace environment. This role requires frequent interaction with developers, third-party application vendors, product managers, sales and ...
Description As a Reports Business Analyst, you will be responsible for drafting the business requirements for regulatory reports. You will be required to perform data reviews, technical product assistance and draft functional and technical requirements. This role requires frequent interaction with software developers, testers, product managers, marketing, compliance and helpdesk professionals to ...
Company Description SNI Companies® is a premier provider of recruitment and staffing services specializing in administrative, finance, accounting, banking, technology, and legal professions. We deliver staffing solutions across a wide range of disciplines and industries: Staffing Now® specializes in matching administrative professionals with the right temporary and temp-to-hire opportunities in ...
Description As a Reports Business Analyst, you will be responsible for drafting the business requirements for regulatory reports. You will be required to perform data reviews, technical product assistance and draft functional and technical requirements. This role requires frequent interaction with software developers, testers, product managers, marketing, compliance and helpdesk professionals to ...
Company Description SNI Companies® is a premier provider of recruitment and staffing services specializing in administrative, finance, accounting, banking, technology, and legal professions. We deliver staffing solutions across a wide range of disciplines and industries: Staffing Now® specializes in matching administrative professionals with the right temporary and temp-to-hire opportunities in ...
Pacific Office Automation was established in 1976 and is one of the largest independently owned copier dealers in the nation, with 14 locations in five western states. We offer an unsurpassed benefits package as well as upward mobility. Due to our phenomenal growth and reputation in the industry, we are currently seeking an experienced IT Networking Specialist at or Phoenix, AZ branch. The IT Net...