Skip to main content
X

Get jobs by email for this search

By continuing you agree to Monster's Privacy policy, Terms of use and use of cookies.

Incident Manager Jobs

251 jobs

IT Incident Manager Responsibilities span all internal technology infrastructure, development and business support. The role will be accountable for driving the Major Incident Management (MIM) process for major incidents from declaration to service availability. The individual is expected to drive technical bridges for complex and highly visible technology incidents with a goal of rapidly returni...
Essential Job Functions: Providing team coverage throughout the business day from 08:00 to 18:00 EST (on a rotational basis of early and late shifts shared with the other Incident Managers in the team). Management of Major and Severe business impacting incidents primarily involving large scale infrastructure issues or high risk data / application issues. Time sensitive communication Running bo...
This resource will be joining a team of 16. This function coordinates the processes and activities that focus on restoring service after an incident occurs. Monitors environment health and the facilitation of high severity incidents to improve the state of service availability and continuity. This function also includes those who operate and monitor computer and peripheral equipment. Coordinates t...
Technical Incident ManagerAll times are in Pacific Daylight Time. Job ID 400151 Location US-WA-Seattle Posted Date 4/15/2016 Company Amazon Web Services, Inc. Position Category Systems, Quality, & Security Engineering Recruiting Team .. Job DescriptionAmazon Web Services' Technical Operations team (TechOps) is Amazon's central defense against large-scale incidents and drives operation...
Technical Incident ManagerAll times are in Pacific Daylight Time. Job ID 400158 Location US-WA-Seattle Posted Date 4/15/2016 Company Amazon Web Services, Inc. Position Category Systems, Quality, & Security Engineering Recruiting Team .. Job DescriptionAmazon Web Services' Technical Operations team (TechOps) is Amazon's central defense against large-scale incidents as well as driving o...
The Incident Manager is part of the Production Support team which is responsible for managing incidents for new and existing Products. This position is responsible for Incident Management ensuring that all incidents are identified, triaged and resolved within SLA. Additionally, this position will be responsible for ensuring that all root cause analysis is documented for high severity incidents and...
We are seeking individuals with technology support and business consulting experience, to provide incident management services of our SaaS solution. Reporting to the Senior Director of Customer Success Operations, this individual will work closely with our Support, Customer Success, Global Services, Technical Operations, Product Management, and Engineering teams to provide incident and escalation ...
Position Description Position Purpose: The Incident Manager, Advisory role leads efforts to quickly respond to, and recover from, incidents that disrupt normal business operations and/or create potential legal, regulatory, financial, or reputation risk. In this role, you will interact with people at all levels across the enterprise to address, understand, and resolve incidents as they occur. Bu...
Job Description: IT Incident Manager coordinates the processes and activities that focus on restoring service after an incident occurs. Monitors environment health and the facilitation of high severity incidents to improve the state of service availability and continuity. This function also includes those who operate and monitor computer and peripheral equipment. Documents all problems (hardware,...
Job Description: Job Duties:This function coordinates the processes and activities that focus on restoring service after an incident occurs.Monitors environment health and the facilitation of high severity incidents to improve the state of service availability and continuity.This function also includes those who operate and monitor computer and peripheral equipment.Coordinates the efforts of all ...
ID 2016-2601 Job Locations US-MA-Burlington Category Customer Support Demandware is the global leader of Cloud ecommerce solutions that enable the world’s most recognized brands to easily design and deploy robust ecommerce sites across traditional web, mobile, tablet and in-store applications. Customers use our highly scalable and integrated Cloud platform to more quickly launch and manage mult...
Incident Manager The Incident Manager will support mitigation and coordination of enterprise level triage activities in responding to high impact events in accordance with established policies and processes. The Incident Manager is accountable for end to end management of incident and crisis management functions, which include identification, analysis, mitigation and post-incident activity. The I...
Incident Manager A successful Major Incident Manager at Asurion Inc. is passionate about technology and instinctively takes the lead in high stress situations. A person who leverages their strong systems administration skills, deep technical experience, and surrounding support teams to perform Major Incident Management functions critical to the uptime of Asurion Inc.'s mission critical applicatio...
Job Title ITSM, Incident Manager Requisition # 25960BR Business Unit Voya Financial Job Family Information Technology Position Location Windsor - CT Department Name TS IT - Labor No. of Openings 1 Full-Time or Part-Time Full-Time Relocation Assistance Offered? No We will consider candidates willing to: Work at Position Location specified above only Salary Salary Commensurate with Experie...
Hi, my name is Cindy Bradley and I am an Account Manager with ACT Consulting (www.act-info.com). I currently have an open contract position with our direct client in Charlotte, NC. The position is an ITIL Incident Manager. Please take a moment to review the job description. If this is something you are interested in, please send a copy of your resume to *****. Also, if you are not int...
Hi, my name is Cindy Bradley and I am an Account Manager with ACT Consulting (www.act-info.com). I currently have an open contract position with our direct client in Charlotte, NC. The position is an ITIL Incident Manager. Please take a moment to review the job description. If this is something you are interested in, please send a copy of your resume to *****. Also, if you are not int...
The Incident Management is accountable for leveraging people, process and technology return IT Services to service recipients as quickly as possible. The Incident Manager works closely with other IT Service Management offerings such as Change Management, Problem Management, Asset Management and Supplier Management to ensure comprehensive, end-end solutions. Responsibilities include: - Ensure accur...
Description The Incident Manager is part of the Global Incident Management team. The qualified candidate must have experience in handling large scale incidents, events or investigations requiring cross-team coordination and communication. Other responsibilities may include: • Coordinate the response to information security incidents by working with response partners across the organization. • ...
Job Title: Critical Incident Manager, Technical Support - AMER Location: Indianapolis, IN Department: Salesforce.com, the leading provider of cloud computing, uses a global network of internal and outsourced technical support engineers to deliver world-class, multi-language technical support to over 1 million subscribers. With our continued rapid growth, we are searching for a leader to join ou...
Large Financial Firm is lookgin for an Incident Manager with experinece working a night shift (rotating schedule every 3 months or so). The ideal candidate will have ITIL or PMP certifications. Please apply within for further information. JobResponsibilities: Manage conference calls to drive resolutions of incidents, Ensure functional and management escalation. Facilitate discussions related to a...