Job duties include all functions of the Specialty Pharmacy Technician I, with additional responsibilities such as: directing workflow, handling patient concerns or complaints, serving as a subject matter expert within different areas of the pharmacy, training and/or being a resource for fellow employees, inventory management, and troubleshooting IT or system-related issuesThird-party online adjudication experience, pharmacy billing experience, outpatient pharmacy or long-term care experience, and Knowledge of patient financial assistance programs are preferred. Specialty, retail outpatient, long-term care, or mail-order pharmacy experience preferredVA OR NC (depending upon state location) Pharmacy Technician Registration Number1 year of pharmacy technician experience is required, PTCB or NHA preferredPharmacy Technician Registration - Certifications - Virginia.