Complaint reduction, quality incident reduction, and quality index scores)• Interprets, analyzes, and communicates quality and food safety issues, both internal and external (consumer complaints), and initiates applicable corrective measures• Ensures compliance to all applicable regulatory agency requirements ( USDA, FDA, CFIA, etc.)• Liaison with local USDA and or FDA inspectors and any other food regulatory officers that visit the plant• Provides leadership for compliance to food safety and quality programs Implements and maintains quality programs. • Acts as liaison for all technical and QC issues between operations, RQI, and sales/marketing departments• Provides Corporate with quality assurance assistance involving vendor issues, both improvements and corrective measures• Oversees product quality with regards new product implementation and introduction into market.