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Senior Technical Support Engineer Jobs

133 jobs

The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly secured environment. The Technical Support Engineer (TSE) works closely with Development, QA, Operations, Customer Service, Finance, Sales, and Alliances to ensure high levels of customer satisfaction with all transactions. The primary function of this position is t...
The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly secured environment. The Technical Support Engineer (TSE) works closely with Development, QA, Operations, Customer Service, Finance, Sales, and Alliances to ensure high levels of customer satisfaction with all transactions. The primary function of this position is to...
Senior Technical Support Engineer - Virtualization / Storage Technical Support Engineer with experience supporting virtualized environments remotely needed. The successful candidate’s primary responsibility will be supporting the firm’s cloud based servers as well as backup and storage systems. You’ll have an opportunity to grow your career and increase your experience building new servers, inter...
Casa Systems, Inc., a leading provider of fixed, mobile, optical and Wi-Fi network solutions for ultra-broadband services, seeks to hire Senior Technical Support Engineers to join its Technical Call Center team located in Andover, MA, to provide customers with first-line technical assistance to support Casa Systems, Inc. edge DOCSIS 3.0 Cable Modem Termination System (CMTS) products as well as uni...
Cutera (NASDAQ: CUTR) has been ranked on Forbes Magazine’s “200 Best Small Companies”. We design, develop, manufacture, and market medical instruments used in dermatology for advanced energy-based medical aesthetic solutions. Founded in 1998, the corporate headquarters for the Company is located in Brisbane, CA (just outside of San Francisco) and we are proud to manufacture all of our systems and ...
Provide support for Moxie’s highly technical external customer engagement software. Solve technical issues for customers related to their Moxie Software applications. Troubleshoot and resolve support requests through phone, chat, email and other channels. Set customer expectations. Document all support ticket activity. Reproduce customer technical issues within Moxie Support labs and file quality ...
Millennium Group Inc is an industry leader in enterprise security and access control systems, providing the latest in web-based and client/server technology to prevent unauthorized entry into secure areas. Basic Function: The Senior Technical Support Engineer position is accountable for providing technical support for the company, to include the product support to internal and external customers,...
Job Description: Edgewater Networks is Hiring! This position is based in San Jose, CA, USA Company Overview Edgewater Networks, Inc. (edgewaternetworks.com) is a leading provider of Enterprise Session Border Controllers that address the challenges to secure and deliver reliable enterprise Unified Communications including device and protocol interoperability, security and policy management, troubl...
Overview: Mellanox Technologies is seeking a motivated Tier 3 Technical Support Engineer (TSE) to provide comprehensive solutions for complex installations, maintenance or operations for a broad scope of leading edge networking products. You will be the primary point of contact for our customers; assisting them with technical questions, troubleshooting and resolving their issues. You are an appr...
Overview: Overview: ERT is the leading cloud platform solutions provider that captures quality efficacy and safety endpoints, harmonizes data from any clinical source system, and delivers real-time insights for optimum trial performance innovating better health for over 40 years and tomorrow. ERTs combination of technology, services, and consulting increases the accuracy and reliability of patie...
Overview: Mellanox Technologies is seeking a motivated Technical Support Engineer (TSE) to provide comprehensive solutions for complex installations for a broad scope of leading edge networking products. You will be the primary point of contact for our customers; assisting them with technical questions, troubleshooting and resolving their issues. You will be responsible for both on/off-site suppo...
Cutera (NASDAQ: CUTR) has been ranked on Forbes Magazines 200 Best Small Companies. We design, develop, manufacture, and market medical instruments used in dermatology for advanced energy-based medical aesthetic solutions. Founded in 1998, the corporate headquarters for the Company is located in Brisbane, CA (just outside of San Francisco) and we are proud to manufacture all of our systems and acc...
Rocket Software is a leading global developer of software products that help corporations, government agencies and other organizations reach their technology and business goals. 1,100 Rocketeers on five continents are focused on building and delivering solutions for more than 10,000 customers and partners. The Senior Technical Support Engineer provides technical direction and leadership in the su...
Job Description Senior Technical Support Engineer Preferred Qualifications Are you interested in being part of a dynamic and fast paced team supporting Oracle’s newest Human Capital Management (HCM) revolution? Well this is YOUR chance! At Oracle Fusion, we deliver HCM management solutions to leading companies worldwide so they can assess, acquire, and manage their workforce for improved busin...
Rocket Software is a leading global developer of software products that help corporations, government agencies and other organizations reach their technology and business goals. 1,300 rocketeers on five continents are focused on building and delivering solutions for more than 10,000 customers and partners. Responsibilities: Provide Level 1 & 2 Support of Data Integration/Virtualization products ...
Casa Systems, Inc.,a leading provider of fixed, mobile, optical and Wi-Fi network solutions for ultra-broadband services, seeks to hire Senior Technical Support Engineersto join its Technical Call Center team located in Andover, MA, to provide customers with first-line technical assistance by phone (<10%) and email to support Casa Systems, Inc. edge DOCSIS 3.0 Cable Modem Termination System (CMTS)...
Casa Systems, Inc.,a leading provider of fixed, mobile, optical and Wi-Fi network solutions for ultra-broadband services, seeks to hire a Senior Technical Support Engineerto join its growing Technical Call Center team. Working remotely, the Senior Technical Support Engineer will be responsible forproviding post-sales, first-line technical assistance by phone (<10%) and email to support Casa's edg...
Job Description: Our client has an immediate need this is a Global Company and need to fill a very good opportunity! Strong Linux OS / Linux underlying operating system. Network troubleshooting skills Able to explain TCP /IP handshake, or how to troubleshoot the handshake using tools on Linux Strong Customer-facing support experience Should have experience with: ISP level network, packet analysis...
The Sr. Technical Support Engineer provides technical problem-solving and support to Core Security’s entire customer base, but will also act as a customer advocate inside of Core. This position is integral in adding value to our customer relationships via the skill and service which they provide, and should be a highly motivated, self-starting individual. They will provide effective and efficient ...
Arrayent, Inc. POSITION TITLE: Sr. Technical Support Engineer JOB LOCATION: Redwood City, CA POSITION DUTIES: Engage with Sales, Product and Development teams to bring to market Cloud Internet connected products. Support customer and partner embedded engineers to better understand and utilize the Arrayent libraries to develop network connected products. Engage with web engineers to understand a...