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Service Desk Analyst Jobs

371 jobs

RESPONSIBILITIES: Kforce has a client seeking a Service Desk Analyst-Banking or Financial Services in Irvine, California (CA). Overview: The Service Desk Manager's role is to oversee the service desk operation and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to the identification, prioritization, and resoluti...
Description POSITION SUMMARY: The Service Desk Analyst I (SDAI) is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division. SDAI's will take ownership of resolving first level customer service requests related to both hardware and software and will use excellent problem-solving, communication, and interpersonal skills along ...
Service Desk Analyst Summary: Signature Consultants has an opportunity for a Service Desk Analyst to act as the first point of contact for technical support for our client. The ideal candidate will resolve basic technical problems via telephone and/or written correspondence or electronic media. They may work on a help desk system or a problem management database. They will be required to maintain...
16-3122: Service Desk Analyst Level 1 Location DC Metro Area Clearance High Level Security Clearance (TS/SCI) Job Description FULCRUM JOB DESCRIPTION Position Title: Service Desk Tech/Analyst Level 1 Labor Cat: IC EMT/BAH FLSA Status: Full-time, Salary, Exempt Clearance: TS/SCI Location: National Capital Region Manager: Program Manager Summary: The Service Desk Tech/Analyst provides fi...
Job Details: Service Desk Analyst - Technical Support I'm seeking a Service Desk Analyst with first level technical support experience for a full-time position with a stable and growing company in the local area. This is a great opportunity for someone with a good customer support and technical support background. Interested candidates should have the following experience. Technical Support for...
The Delta Dental of Washington (DDWA) Service Desk Analyst III (SDA III) will partner with our team of analysts to provide professional and courteous IT service to our customers. This position answers technical questions and accurately records a description of the problem and resolution. The SDA III tracks an incident from creation to completion, validating the solution, and communicating appropri...
The IT SDA I performs first-level diagnosis and troubleshooting support to end-users and customers. Working under minimal supervision, SDA I's receive calls and inquiries, provide support in accordance with standard operating procedures and fully documents incidents and remedies into the IT Service Management tool. They are also expected to escalate complex incidents to second-level support after ...
Title: Service Desk Analyst Immediate Need Location: Miramar, FL Duration: 3 ? 6 Months Overnight shift: Shift include overnight and weekends...MUST be flexible. Compensation: $15/per hour Work Requirements: US Citizen, GC Holders or Authorized to Work in US Service Desk Analyst (Helpdesk) Provide level 1 phone, email and limited direct support to end-user community on hardware, software, ...
Job Description Job #: 663073 Position Profile: A large IT company in the Northern suburbs currently has an exciting career opportunity for a highly motivated Service Desk Analyst, who will be a member of our Global Service Desk team located in our Glenview, IL office. The successful candidate will be highly motivated with a solid technical support background, great communication and customer s...
Available shifts/hours: First shift position; Wednesday, Thursday and Friday 8 am to 5 pm, and Saturday and Sunday 12 pm to 9 pm • Provide service desk (Level 1 and 2)and desk side support (Level 2) to all internal users • Single point of customer resolution for all desktop technology devices including desktops, laptops, tablets, mobile devices, printing, wireless networking, audio/visual equi...
Service Desk Analyst – Delaware Valley, PA We have several new openings for IT Service Desk Analysts, who provide a single point of contact / level one support to help resolve user incidents and service requests. Key responsibilities: > Actively identify, assess, record, resolve or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed proce...
Position Purpose: The position's primary responsibility is to provide support to the end user community at CIM Group and serve in a senior-level role within the Service Desk group. The position also assists with infrastructure support tasks, performing problem management, leading and contributing to projects, and working with other senior members of the group to implement or upgrade platforms. R...
Location :: Jackson, MI Position Type :: Full Time We are looking for a customer service oriented Service Desk Analyst to provide technical support to our business partners and authorized vendors while adhering to stated Service Level Agreements. You will be considered as the “face” of the IT department and solve basic to intermediate IT incidents and assist in fulfilling service requests Respo...
IT Service Desk Analyst Dublin OH Modis is currently working with a local company who is looking to add several new Service Desk Associates to their team. This position would initially start as a contractor with potential to convert to FTE. Initial hours will be M-F 8-5 and then eventually transition into some occasional evenings and Saturday shifts. There will be an orientation class for new-hi...
Company Confidential
SUMMARY: Providing 1st/2nd line IT support to our user community, across desktop, infrastructure and application services. This role also has the opportunity to be involved in global infrastructure projects. Primarily supporting our Western Hemisphere Operations (WHO) functions, and providing remote support to other regions as necessary. The role involves logging, tracking and responding to serv...
Service Desk Analysts The TNS Group - New York, NY and Stamford, CT Two candidates needed for a New York City location and a Stamford, CT location. In this position, you will be part of a professional technical team of people providing a single point of contact for the efficient resolution of technical problems and requests. As a member of this team, the Analyst will manage multiple priorities, ...
Job Description Job #: 680933 Apex Systems, the nation’s 2nd largest IT staffing firm, has an opportunity for a Service Desk Analyst in Tampa, FL(33607) to focus on incident resolution and customer support.This Service Desk Analyst position will need to provide a professional and friendly phone presence while accurately collecting information though customer conversation, accessing support tools...
TITLE: Service Desk Analyst I REQUIRED SKILLS: 2+Experience DURATION: Consult to Perm LOCAL CANDIDATES PREFFERED!! RELOCATION UNAVAILABLE!! Job Description: The Service Desk Analyst I is responsible to provide direct professional customer service support and to be able to effectively manage sensitive and complex customer requests. The Service Desk Analyst will work closely with the Level II su...
Service Desk Analyst (Mid-Level) The Service Desk Analyst is responsible for providing end user support relative to software, hardware, and network assistance. The Service Desk Analyst's delivery is predicated on Tier 2 diagnostic experience and judgment as well as the application of pre-established workflow procedures and instructions to identify research and resolve technical problems. Additio...
Our client is a small and growing IT Services company with the main office located on the North Shore and four satellite offices spread out to be able to quickly respond to their client’s needs. With a reputation for delivering A+ service to their customer base, they strive to offer seamless IT Solutions to small to medium sized businesses from Worcester, Boston, North Shore and into New Hampshire...