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Support Engineer Jobs in Andover, Massachusetts

177 jobs

Casa Systems, Inc., a leading provider of fixed, mobile, optical and Wi-Fi network solutions for ultra-broadband services, seeks to hire Senior Technical Support Engineers to join its Technical Call Center team located in Andover, MA, to provide customers with first-line technical assistance to support Casa Systems, Inc. edge DOCSIS 3.0 Cable Modem Termination System (CMTS) products as well as uni...
Our client, a growing IT consulting firm is looking for a Field Technical Support engineer in the north of Boston area. The Field Technical Support engineer will should be a customer service superstar looking to learn new technologies and tools. You will provide a wide range of technical support including installation, repair and preventative maintenance on laptops, desktops, network devices, serv...
Exa Corporation seeks an entry level support engineer to be a key link between customers, field support staff and product development teams. You will provide Technical Support on the use and application of Exa's computational fluid dynamics (CFD) software for external aerodynamics, aeroacoustics, and thermal management. Exa is a customer driven company that requires dedicated entrepreneurial indiv...
Provides technical support to customers and Field Service staff who are diagnosing, troubleshooting, and/or repairing complex equipment, sophisticated systems (computer, software and/or applications). Responds to situations where standard procedures have not isolated or fixed problems in equipment, systems, and/or software. Responsibilities include coordination of problem-solving efforts between c...
Internal Use Only Field Service/Support Engineer Ironsides Technology is a growing software company, looking for a Field Technical Engineer to fill a new position. As a small Westford MA based company, this is a position with a lot of visibility and opportunity, and certainly one where a good Field Engineer can make a huge impact. The candidate will be responsible for Installation and Support of...
Join a professional team of professional information technology colleagues in the banking industry where you will interact with all colleagues at Belmont Savings Bank located in metro-Boston. We offer an extensive benefit program to match industry competitive salaries. A college degree or equivalent job experience with an emphasis on computer information systems and understanding of computer tech...
NOTICE OF JOB VACANCY: cUSTOMER SERVICE ENGINEER EMPLOYER: PerkinElmer Health Sciences, Inc. DUTIES: Support laboratory equipment in a pharmaceutical lab setting to include repairs, preventive maintenance, and calibration services. Provide Installation and Operation Qualification of all dissolution instrumentation. Perform documentation review of executed protocols, service reports and calibrat...
Due to our rapid growth we are now looking to hire an Internal IT Support Engineer to support our internal users. We are looking for an organized and tenacious candidate who has a genuine passion for IT who is familiar with the day to day running’s of a busy IT department including 1st and 2ndline technical support. Experience with running infrastructure project work is important as well as the ...
Job Description: POSITION OVERVIEW The Customer Support Engineer is responsible for post-sales support of our metro Ethernet, Optical transport, and Out of Band Networking related company products, providing direct assistance to customers, business partners and MRV field and inside sales resources. ESSENTIAL FUNCTIONS Call taking, tracking and escalation cradle to grave;Recreation of customer iss...
Overview Responsibilities Responsible for providing product support to users of the Demandware platform. Supports and contributes to the growth of best practices for delivery of Demandware support services Understand Demandware technologies and troubleshooting practices to ensure successful resolution of Demandware product issues. Complete assigned cases in queue with little or no supervision ...
Overview Responsibilities Responsible for providing product support to users of the Demandware platform. Supports and contributes to the growth of best practices for delivery of Demandware support services Understand Demandware technologies and troubleshooting practices to ensure successful resolution of Demandware product issues. Complete assigned cases in queue with little or no supervision ...
Overview Responsibilities Troubleshooting and resolving high impact issues on the Demandware platform Perform regular performance reviews of client solutions to develop recommendations for improving performance and scalability and work closely with clients to drive adoption. Work with cross functional teams to review and evolve client best practices with a focus on performance and efficiency of...
Company Overview: At Nuance, we are hard at work creating a world where technology thinks and acts the way people do. As a leading provider of voice and natural language understanding solutions, we design the most human, natural, and intuitive ways of interacting with technology. We partner with the best and largest companies around the world including car manufacturers, mobile carriers, banks, h...
Corporate Overview: Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 100 countries – including more than half the Fortune 1000® - use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytic...
Corporate Overview: Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 100 countries including more than half the Fortune 1000 - use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics a...
Corporate Overview: Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 100 countries including more than half the Fortune 1000 - use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics a...
Overview: Mellanox Technologies is seeking a motivated Tier 3 Technical Support Engineer (TSE) to provide comprehensive solutions for complex installations, maintenance or operations for a broad scope of leading edge networking products. You will be the primary point of contact for our customers; assisting them with technical questions, troubleshooting and resolving their issues. You are an appr...
Corporate Overview: Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 100 countries including more than half the Fortune 1000 - use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics a...
Overview: Mellanox Technologies is seeking a motivated Technical Support Engineer (TSE) to provide comprehensive solutions for complex installations for a broad scope of leading edge networking products. You will be the primary point of contact for our customers; assisting them with technical questions, troubleshooting and resolving their issues. You will be responsible for both on/off-site suppo...
Overview: Foundation Medicine is dedicated to helping bring personalized cancer medicine into routine clinical practice. Harnessing advanced technology, Foundation Medicine has developed clinical laboratory tests that broadly captures the most relevant tumor genomic and other molecular information and connects it with relevant scientific and medical knowledge to help oncologists determine the rig...