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Harte-Hanks Jobs in Texas

14 Jobs Found

As a key member of the Contact Center, you will be responsible for supervising and leading assigned account team(s) of inbound and/or outbound agents including staffing, performance management, reporting, counseling, and maintaining account quality.......
Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing and optimizing the customer journey, Harte Hanks offers ......
Overview of Job Responsibilities As a Tier 1 Technical Support Agent, you will be responsible for receiving inbound calls and troubleshooting customer issues with the goal of utilizing available tools to provide a "single call resolution", while......
Overview of Job Responsibilities As a key member of our Software Solutions Consultant organization, you will be an integral part of our outbound team in providing our client company's customers with complete and concise software training. Our So......
Overview of Job Responsibilities If you’re looking for a career where teamwork combines with excellence, with a well-established company, where innovations blend with creative thinking, fun work environment, and support for career enhancements i......
Job Description: Overview of Job Responsibilities Agents will be responsible for receiving inbound calls and troubleshooting customer issues with the goal of utilizing available tools to provide a single call resolution, while maintaining the utmos......
Job Description: Harte Hanks is currently looking for new talent to join a growing Samsung Customer Service Technical Support Team. As you will interact with end users in a face-to-face, video chat environment, presentation, professionalism and ar......
Job Description: We are currently looking for new talent to join a growing product support and customer service team that services one of our clients in the Healthcare Industry. In this role you will take inbound calls from customers who have gener......
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Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail and contact cent...
Overview of Job Responsibilities As a Tier 1 Technical Support Agent, you will be responsible for receiving inbound calls and troubleshooting customer issues with the goal of utilizing available tools to provide a "single call resolution", while maintaining the utmost in customer satisfaction. Tier 1 Technical Support Agents will need to be articulate, patient, and possess the ability to explain a...
Overview of Job Responsibilities As a key member of our Software Solutions Consultant organization, you will be an integral part of our outbound team in providing our client company's customers with complete and concise software training. Our Software Solutions Consultants schedule software training requests, utilizing a daily appointment Web calendar and then following-up with a comprehensive tra...
Overview of Job Responsibilities If you’re looking for a career where teamwork combines with excellence, with a well-established company, where innovations blend with creative thinking, fun work environment, and support for career enhancements is inherent, then we want you to help us 'make it happen' as a Contact Center Operations Manager with Harte Hanks in Texarkana, TX. We provide customer care...
As a key member of the Contact Center, you will be responsible for supervising and leading assigned account team(s) of inbound and/or outbound agents including staffing, performance management, reporting, counseling, and maintaining account quality. Essential Responsibilities Function Specific: Supervise agent personnel including: hiring, monitoring and evaluating performance, and initiating corre...
Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail and contact cent...