(CSR) Customer Service Representative - Bilingual is a Plus!
HYP
Santa Ana, CA
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JOB DETAILS
SKILLS
Customer Support/Service, Identify Issues, Knowledge Base, Multilingual, Problem Solving Skills, Resolve Customer Issues, Spanish Language
LOCATION
Santa Ana, CA
POSTED
23 days ago
We are seeking a (CSR) Bilingual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
About the Company
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