Academic & Student Experience Coordinator, MHA
University of Utah
Salt Lake City, UT
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JOB DETAILS
SALARY
$52,000–$60,000 Per Year
JOB TYPE
Full-time, Employee
SKILLS
Academic Advice, Administrative Skills, Alumni Relations, Analysis Skills, Audiovisual, Budget Management, Budgeting, Business Administration, Catering Services, Communication Skills, Community Support, Course Coordination, Data Management, Detail Oriented, Event Management, Faculty Administration, Financial Administration, Healthcare, Healthcare Administration, Healthcare Management, Higher Education, Interpersonal Skills, Logistics, Maintain Compliance, Mentoring, Multitasking, Onboarding, Operations Management, Organizational Skills, Payment Processing, Performance Metrics, Physical Demands, Process Improvement, Project/Program Coordination, Purchasing/Procurement, Record Keeping, Student Financial Services, Student Services, Systems Administration/Management, Team Player, Time Management
LOCATION
Salt Lake City, UT
POSTED
15 days ago
Academic & Student Experience Coordinator, MHA
Job Summary
The David Eccles School of Business at the University of Utah seeks an organized, service-oriented, and collaborative Academic and Student Experience Coordinator to support the Master of Healthcare Administration (MHA) program.
This role is central to creating an outstanding student experience—from admission through graduation—by providing proactive academic advising, program coordination, and community-building support. The ideal candidate thrives in a fast-paced, team-based environment, enjoys connecting with students and faculty, and takes pride in contributing to a mission-driven, nationally recognized healthcare management program.
This position combines student advising, operational administration, and event coordination to ensure the academic success and professional growth of each MHA student.
Responsibilities
Academic Advising & Student Support
- Advise students on degree requirements, course selection, and scheduling to promote timely graduation and academic success.
- Monitor academic progress and proactively reach out to students who may need additional resources or support.
- Communicate regularly with students regarding program updates, policies, deadlines, and opportunities.
- Partner with faculty to coordinate course logistics and ensure alignment with program objectives.
- Support instructional needs such as system setup, classroom materials, and administrative processes.
- Manage faculty-related administrative items, including payment processing and material procurement.
- Collaborate with the Associate Director to manage the UMentor Program, recruiting healthcare professionals and matching mentors with students.
- Serve as the point of contact for mentors and mentees, ensuring positive engagement and effective communication.
- Support recruitment and admissions activities through outreach and personalized communication with prospective students.
- Guide newly admitted students through onboarding, introducing them to MHA systems, resources, and expectations.
- Ensure compliance with university enrollment requirements and maintain accurate records.
- Maintain confidential student records and databases with accuracy and integrity.
- Track and analyze enrollment, retention, and performance metrics to inform program improvements.
- Identify and implement process enhancements to improve efficiency and service quality.
- Monitor program budgets, manage reimbursements, and support the fiscal administration of student-facing initiatives.
- Coordinate student and alumni events such as orientations, networking receptions, and graduation ceremonies.
- Oversee logistics (scheduling, communications, catering, AV/IT, setup) to ensure professional, seamless experiences.
***This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically requiredEnvironment: The role is based in a shared, open workspace designed to encourage active communication, collaboration, and teamwork.
Nearly Continuously: In-person, open-office environment with regular interaction and collaboration among students, faculty, and team members.
Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, and talking.
Often: Repetitive hand motions (such as typing), walking, bending, reaching overhead, and lifting up to 25 lbs.
Minimum Qualifications
- Bachelor's degree or equivalency (one year of education can be substituted for two years of related work experience).
- Demonstrated human relations and effective communication skills
- Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
- Bachelor's degree in a related field (education, healthcare, business, or administration preferred).
- 2+ years of experience in higher education, student services, or program coordination.
- Excellent communication and interpersonal skills with the ability to engage various stakeholders.
- Strong organizational and multitasking abilities with exceptional attention to detail.
- Comfort with data systems and process improvement.
- Familiarity with healthcare administration or prior experience in a healthcare environment is a plus.
- A collaborative spirit, proactive mindset, and genuine interest in supporting student success.
Special Instructions
Requisition Number: PRN44627B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday through Friday, on-site at the University of Utah.Occasional evenings or weekends may be required to support classes or events.This role is not eligible for hybrid or remote work and is considered an essential campus position supporting faculty, staff, and students in person.
Department: 00033 - Executive Education
Location: Campus
Pay Rate Range: $52,000 to $60,000
Close Date: 5/15/2026
Open Until Filled:
To apply, visit https://utah.peopleadmin.com/postings/198983
jeid-9e92415274a02740a31017e829f040b8
About the Company
U
University of Utah
The state’s oldest and largest institution of higher education, the University of Utah is the flagship university of the state. The University offers more than 100 undergraduate and 90 graduate degree programs to more than 31,000 students (23,500 undergraduate and 7,500 graduate). The University is noted for its high research profile, its diversity of ideas and people, its stunningly beautiful setting and the warmth, friendliness, and collegiality of its faculty staff, and students. Imagine yourself working in a collaborative, creative, respectful environment where everyone’s contribution is needed and appreciated – University of Utah!
COMPANY SIZE
1,500 to 1,999 employeesINDUSTRY
Education
FOUNDED
1850
WEBSITE
http://www.utah.edu/