LED Lighting eCommerce company located in Sarasota, Florida is looking for a driven account representative to help manage, supplement and create yearly growth. We are looking for an enthusiastic team member that enjoys boating, fishing, 4x4 and hunting to assist our customers.
- Customer service and sales via phone, email, online chat.
- Convert new leads through phone and email.
- Analyzing and resolving complaints and providing appropriate solutions; following up to ensure customer satisfaction.
- Providing order/return/service/status information to customers.
- Experience searching the web to locate and acquire new leads
- Competence with various sales and office productivity software and operating systems, including Apple, CRM, Word, Excel, Google Suite, and a demonstrated ability to quickly learn and navigate through new software systems.
- Excellent grammar and writing skills, whether used in email or LiveChat, including the ability to express subjects in a concise, coherent, and convincing manner.
- Drive and self-motivation achieve sales goals, willingness and ability to up-sell.
- Friendly and dynamic personality tempered with patience, flexibility, and professionalism, and a persuasive but not pushy attitude.
THE POTENTIAL IS LIMITLESS!
We're growing fast and looking for future leaders and problem-solvers who are ready to grow with us. If you have passion for what you do, then we'll provide the tools you need for success. Plus, you'll also receive fantastic benefits and perks that create an outstanding work environment for everyone at BlueCrest.
- Paid holidays and generous paid time-off.
- Great team environment.
We are a family-owned business that understands that nothing is more important than exceeding customer expectations and providing excellent customer service.
M-F 8:30 - 5PM