Ada - Patient Service Representative - FT

Find your calling as a Patient Service Representative (PSR), the first point of contact for patients and visitors. The PSR ensures a positive, seamless patient experience by managing front desk operations and workflows.

Minimum Qualifications:

• High school diploma or equivalent
• Strong verbal and written communication skills
• Proficiency in basic computer skills
• Excellent customer service, empathy, and professionalism
• Attention to detail and accuracy in data entry and documentation
• Ability to maintain confidentiality and follow privacy policies
• Adaptability and composure under pressure
• Completion of Clinic Core Front Desk Training post-hire

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  Physical Requirements:

• Ability to lift, push, or pull 50 lbs occasionally
• Standing and walking during shifts
• Ability to grip, reach, bend, kneel, twist, and squat

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  Preferred Qualifications:

• One year of applicable medical office experience

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  Why Join?

• Outstanding benefits including medical, dental, vision, paid time off, tuition support, and retirement plans
• Work in a caring, collaborative environment where your voice matters
• Grow with the organization through innovation, technology, and compassion