Behavioral Health, Computer Skills, Customer Support/Service, Demographics, High School Diploma, Organizational Skills, Patient Admissions, Psychiatry and Mental Health, Telephone Skills, Utilization Management
We are seeking an empathetic and energetic Admissions Coordinator to join our team.
Position Overview
The role involves working directly with prospective patients and families, handling inquiry and intake calls, coordinating screenings, and processing admissions. The coordinator provides information to utilization reviewers and ensures all clinical and financial criteria are met prior to admission.
Responsibilities
- Answer inquiry calls courteously and efficiently
- Address questions about the facility and admissions process
- Schedule and coordinate patient screenings and admissions
- Obtain demographic and financial information, verify insurance coverage
- Maintain logs and follow up on inquiries
- Recognize and assist in crisis situations
- Provide exceptional customer service
Qualifications
- Minimum of 1 year experience in mental health or behavioral health preferred
- High School Diploma or equivalent
- Pass drug and background screenings
- Competent in computer skills
C
Compassion Behavioral Health