The Admissions Coordinator is responsible for managing the intake process for incoming patients and their families, serving as the first point of contact for inquiries about admissions. They conduct assessments, verify benefits, discuss financial options, and obtain insurance authorizations to determine appropriate levels of care. The role includes scheduling tours and admissions, maintaining communication with patients, referral sources, and staff, and ensuring smooth coordination with nursing and program teams. Additionally, the coordinator records data, inputs documentation into electronic systems, and analyzes departmental performance indicators to support program operations and marketing efforts. They assist in crisis intervention when needed and support departmental documentation and outreach activities. The position requires a relevant educational background and experience, preferably in substance abuse services, with strong communication, negotiation, and organizational skills. The role involves working in various environments, engaging regularly with patients, and may include some local travel. Key competencies include job knowledge, decision-making, customer service, effective communication, and maintaining high-quality work standards. Physical demands include frequent communication, manual dexterity, and occasional lifting, with vision requirements and potential for limited travel.