Agent Services Coordinator - Receptionist

• Greets clients and prospective clients in a friendly and sincere manner, making them feel comfortable when they visit the office
• Handles incoming phone calls
• Coordinates telephone system issues
• Orders and handles office supplies
• Makes monthly and quarterly “stay in touch” calls
• Handles miscellaneous operational activities with Director of Operations
• Develops and maintains written systems of all their activities
• Memorial concierge - assisting in the onboarding of new associates prior to paperwork and conducts one-on-one onboarding meetings

$40,000 annually

• Answer Phones with the LORE Script
• Greet Incoming Clients while Standing & Smiling
• Assist Agents with Copier Issues
• Create Sign-on Packets (10 needed at all times)
• Working with Luxury and Marketing to coordinate Recruiting Packets (10 needed at all times)
• Work with VA to add new Agents to the on-boarding follow-up system
• Distribute Mail to Appropriate Agents Mailboxes (Including Checks for Agents)
• Log all checks properly into the system
• Keep agents Mailboxes up-to-date
• Check Conference rooms after each appointment
• Keep Kitchen clean throughout Day
• Maintain Conference Room Schedules
• Keep Front Desk and Counter clutter-free at all times
• Walk Through Office and Remove All old Fliers off magnet boards
• Complete all Tasks Requested by Executive Leadership in a Timely Manner (When these tasks are done, come ask for another to-do list)

• Excellent interpersonal skills
• Excellent attitude and an extraordinary client service orientation
• A genuine interest in serving and caring for other people
• Excellent organizational and time management skills
• A creative mind and a self-starter
• An ability to handle multiple tasks and operate in tight deadlines
• Excellent phone skills- friendly and helpful in all interaction on the phone
• Professional Presentation

Houston’s largest full-service real estate brokerage with over 500 real estate agents assisting Houston and the greater Houston area since 1989. Frequently recognized as the most innovative and agent-friendly brokerage in the nation, Keller Williams is a gathering place for the industry's best real estate agents. The Keller Williams Memorial Market Center features a state-of-the-art real estate training room, majestic office space, and a friendly atmosphere that is recognizable the moment you enter. With industry-leading real estate training, generous commission splits, and an experienced leadership and support staff, Keller Williams Memorial is a hot spot for agents looking to rapidly build and grow their real estate careers.