Auditing, Business Development, Communication Skills, Cross-Selling, Customer Relations, Customer Support/Service, Exceeded Sales Goal, Maintain Compliance, Microsoft Office, Operations, People Management, Performance Analysis, Performance Reviews, Regulatory Compliance, Sales, Sales Communications, Sales Support, Set Goals, Staff Development, Staff Training, Strategic Planning
The Assistant Branch Manager supports branch sales, customer relationships, and service goals, while supervising teller activities and staff development.
- Assists with sales planning, goal setting, and implementing strategies to meet or exceed targets.
- Provides coaching and feedback to staff, fostering a high-quality sales and service culture.
- Supports cross-selling of bank products and develops new business through community engagement.
- Oversees daily branch operations, conducts staff meetings, and manages teller audits.
- Participates in performance evaluations, staffing decisions, and staff training.
- Ensures compliance with policies and regulations and maintains excellent customer service.
- Requires 3+ years teller or supervisory experience, proficiency in Microsoft Office, and strong sales and communication skills.
- Offers comprehensive benefits including retirement plans, insurance, paid leave, and development opportunities.