The Assistant Branch Manager supports customer service and sales efforts in a retail branch, helping meet customer needs, managing referral networks, and promoting bank products, including digital services.
They assist with daily branch operations such as scheduling, cash management, and traditional teller transactions, while coaching staff on sales activities and monitoring results.
The role requires a high school diploma or GED, at least 2 years of related experience, excellent customer service and communication skills, and proficiency in MS Office.
Licensing or certifications may be preferred. The position emphasizes compliance with policies and regulatory standards, with a focus on risk management and a discrimination-free workplace.