The Assistant General Manager (AGM) supports restaurant operations by leading team development, ensuring customer satisfaction, and maintaining financial performance.
They assist in managing daily activities, coaching staff, handling customer issues, and driving sales and profitability. The AGM is responsible for staffing, training, culture, decision-making, communication, recognition, and time management, often working long or irregular shifts.
Qualifications include management or customer service experience, strong communication skills, reliability, and flexibility. The role offers benefits such as competitive pay, PTO, free meals, growth opportunities, and community involvement. The AGM collaborates closely with the Restaurant General Manager to deliver exceptional service, uphold safety standards, and support the restaurant’s success.