The Assistant General Manager (AGM) supports the Regional Manager in overseeing the operations, staff development, and financial performance of a high-end, family-oriented athletic club.
Responsibilities include serving as acting GM, hiring and training staff, ensuring excellent member service, managing budgets, and maintaining safety and cleanliness standards. The AGM leads, mentors, and coaches team members, handles escalated service and HR issues, and assists with operational projects.
Ideal candidates have 4+ years in leadership within similar industries, strong communication and organizational skills, and a friendly, ethical, and resourceful demeanor.
Qualifications include a college degree (preferred), CPR/First Aid certification within 90 days, and flexibility to work varied hours. This role involves physical activity and adherence to safety protocols. It offers a dynamic environment focused on delivering Five*Star service and operational excellence.