Assistant Store Manager - Customer Experience

PetSmart

Germantown, MD

JOB DETAILS
SKILLS
Coaching, Customer Experience, Customer Relations, Event Marketing, Maintain Compliance, People Management, Retail Management, Revenue Growth, Safety Standards, Team Building
LOCATION
Germantown, MD
POSTED
Today

Join our team as an Assistant Store Manager Customer Experience, responsible for leading store operations, team development, and delivering exceptional pet parent service.

Key duties include

  • recruiting, coaching, and supervising staff
  • ensuring pet safety and store standards
  • managing daily tasks, store services, and customer interactions
  • driving sales, controlling expenses, and achieving financial goals
  • overseeing store events and marketing initiatives
  • maintaining a positive culture and ensuring compliance with policies

  • Qualifications include 3-5 years of retail leadership, strong communication, organizational skills, and flexibility to work evenings, weekends, and holidays. The role involves physical activity and exposure to animals and pet hair. Benefits include health coverage, 401k, paid time off, associate discounts, and career growth opportunities. Join us to make a meaningful difference in pets' and families' lives!

About the Company

P

PetSmart

There’s one thing that unites everyone who works at PetSmart: we all love pets. Cats, dogs, goldfish, parakeets, hamsters – you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging!

When you work with us, you’ll discover that we love our people, too. Whether you’re based in a store, distribution center or at our home office, you’ll find yourself inspired and empowered to go further, reach higher and really make the most out of your career with PetSmart.

COMPANY SIZE
20 to 49 employees
INDUSTRY
Retail
EMPLOYEE BENEFITS
Employee Referral Program, Flexible Spending Accounts, Employee Events, Tuition Reimbursement, Life Insurance, Merchandise Discounts, Military Leave, Paid Sick Days, Prescription Drug Coverage, Professional Development, 401K
FOUNDED
1986
WEBSITE
http://Www.petsmart.com