Assistant Store Manager - Customer Experience

PetSmart

Tallahassee, FL

JOB DETAILS
SKILLS
Animal Care, Coaching, Communication Skills, Customer Experience, Customer Support/Service, Event Management, Event Marketing, Leadership, Metrics, Operations, Operations Management, Organizational Skills, Retail, Retail Management, Sales, Team Lead/Manager
LOCATION
Tallahassee, FL
POSTED
Today

Join our team as an Assistant Store Manager Customer Experience, where you'll lead a team to deliver exceptional pet and customer service.

  • Provide strong leadership through recruiting, coaching, and associate development.
  • Ensure a safe, clean environment for pets and customers, overseeing store standards and services.
  • Manage daily operations, including sales, expenses, and store metrics, to meet business goals.
  • Coordinate store events, marketing efforts, and pet care protocols.
  • Supervise 1-6 lead associates and up to 70 team members, fostering a positive culture.
  • Qualifications include 3-5 years retail leadership, excellent communication, and organizational skills.
  • Requires full-time availability, physical ability to handle lifting and movement, and adaptability to a dynamic environment.
  • Join us to make a difference for pets and their families while growing your career!

About the Company

P

PetSmart

There’s one thing that unites everyone who works at PetSmart: we all love pets. Cats, dogs, goldfish, parakeets, hamsters – you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging!

When you work with us, you’ll discover that we love our people, too. Whether you’re based in a store, distribution center or at our home office, you’ll find yourself inspired and empowered to go further, reach higher and really make the most out of your career with PetSmart.

COMPANY SIZE
20 to 49 employees
INDUSTRY
Retail
EMPLOYEE BENEFITS
Employee Referral Program, Flexible Spending Accounts, Employee Events, Tuition Reimbursement, Life Insurance, Merchandise Discounts, Military Leave, Paid Sick Days, Prescription Drug Coverage, Professional Development, 401K
FOUNDED
1986
WEBSITE
http://Www.petsmart.com