Primary Responsibilities
Supports all aspects of audits / audit conduct
- Plans, conducts, and reports audits according to Bioclinica’s standard operating procedures (SOPs) and electronic document management system (EDMS) processes.
- Tracks and/or trends audit issues and/or CAPAs until closure.
- Provides root cause guidance to CAPA owners and/or conducts root cause analysis when assigned.
- Champions timely management of quality event reports, audit findings, and CAPAs.
- Follows-up and verifies effectiveness checks
- Ability to work with all levels of Bioclinica personnel and external personnel in a professional and organized manner.
- Identifies and implements process improvements, with a focus on the audit program.
- Supports all audit/inspection types (e.g. internal, external, vendor, regulatory inspections, registrar {ISO, SOC etc.})
- Support the tracking and trending of all compliance reports and audit activities.
- Communicating effectively, verbally and in writing, with all internal and external clients
- Escalating quality concerns and problems to the Manager, Quality and Regulatory Compliance or designee(s)
- Performing QA review of source documents, case report forms (CRFs), and other reports for accuracy
- Working directly with Bioclinica development teams to ensure the accuracy and consistency of system development and validation deliverables.
- Supporting external (vendor/supplier) quality audits and hosts Sponsor audits as needed
- Facilitate quality training of peers on quality related matters as needed
Secondary Responsibilities
Maintains Quality Service and Departmental Standards by
- Reading, understanding and adhering to organizational Standard Operating Procedures (“SOP”)
- Assisting in establishing and enforcing departmental and regulatory standards
- Developing or revising SOPs
Contributes to team effort by
- Working with internal staff to resolve issues
- Exploring new opportunities to add value to organization and departmental processes
- Helping others to achieve results
- Performing other duties as assigned
Maintains Technical and Industry Knowledge by
- Attending and participating in applicable industry or company-sponsored training(s)
Qualifications:
Education:
- Associate’s degree or equivalent required, preferably in life sciences, trial or quality management, or computer science
- Quality and/or computer systems certification (e.g. ASQ Auditor), or equivalent, is preferred
Experience:
- Approximately: 0-3 years relevant experience in areas of Quality Assurance, Auditing, Validation, and/or SDLC systems in regulated industries-preferably in Pharmaceutical, CRO, Biotech, Medical device
- Possesses a strong working knowledge of Good Clinical Practices (GCP), ICH Guidelines, Software Validation requirements and is competent with quality management systems (QMS)
- Knowledgeable of 21 CFR Part 11, Annex 11, and other applicable ERES regulations
- Computer literate and familiar with most common software applications (i.e., Word, Excel etc.)
- Understanding of medical and/or clinical trial terminology is desirable
Additional skill set:
- Ability to work independently and/or across cross-functional teams; ability to adjust to changing priorities
- Excellent attention to detail and orientation toward meticulous work
- Strong interpersonal and communication skills, both verbal and written
- Strong documentation and organizational skills
- Ability to manage multiple tasks effectively & efficiently
- Proficient at problem-solving
- Goal oriented
- Ability to project and maintain a professional and positive attitude
- Possess high-level ethics and integrity
The above qualifications will either be satisfied upon hire or through mentorship and oversight by a qualified Quality Assurance team member.
Working conditions:
Travel: 0-10%
Lifting: 0-25 lbs
Other: Computer work for long periods of time
This JOB description should not be deemed all-inclusive. Additional requirements and expectations may be assigned. At all times, employees are expected to adhere to company policies and company SOPs.