Autonomous vehicle operations supervisor

Company description

Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe.

We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.

Role Overview:

The Shift Supervisor is responsible for managing and overseeing the operations while acting as the liaison between the Client's program managers and vehicle specialists/operators. They manage a team of operators and ensure efficient delivery of the missions requested by the client.

Academic Preference & Qualifications:

• High School Diploma or GED; Bachelor’s Degree from an accredited university preferred
• 2 or more years of Operations experience in leading teams.

Key responsibilities:

• Responds to system emergencies; investigates and completes accident reports, incidents, and customer complaints.
• Coordinates, monitors, and supervises the activities of subordinates. Informs other management personnel regarding operational/personnel problems as appropriate and offers ideas towards resolution.
• Responds to service problems and investigates and responds to unsafe location/situation reports.
• Develops and schedules program work plans in accordance with specifications in conjunction with the client’s staff; oversees daily operations and coordinates activities of the program; determines priorities.
• Maintains a high standard of safety across the program/team.

Necessary Skills:

• Ability to use a computer to generate reports and schedules.
• Ability to understand and interpret system operating rules, regulations, policies, phases, and routes.
• Good written and oral communication skills.
• Must be able to work early mornings, evenings, and/or weekends; flexible shift if needed.

We would be happy to get to know you and your skills better and see how we can support each other's growth.

Please apply and let's meet!