The Banquet Captain oversees catered events, ensuring seamless planning, setup, execution, and teardown to deliver exceptional guest experiences.
Responsibilities include supervising staff, conducting lineups, coordinating event details, and maintaining communication with hosts throughout the event.
They prepare reports, review event orders, and promote top-tier customer service while managing fiscal boundaries and operational accuracy.
The role involves training new team members, resolving issues, and working closely with audio-visual teams for event setups.
Qualifications include a minimum of three years in high-volume catering, supervisory experience preferred, strong organizational and communication skills, and the ability to develop professional relationships with vendors, guests, and staff.
High school diploma required; college degree preferred.