Accounting, Analysis Skills, Artificial Intelligence (AI), Billing, Communication Skills, Data Processing, Data Quality, Data Sets, Detail Oriented, Emerging Technology, Establish Priorities, Fee Schedule, Microsoft Excel, Operational Strategy, Organizational Skills, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Process Improvement, Regulations, Resolve Customer Issues, Time Management, Trading/Stockbroking, Writing Skills
Job Purpose
Intercontinental Exchange has an opportunity for a Full-Time Billing Analyst.
Responsibilities
- Perform billing activities for various revenues streams, such as Options and Equities Trading fees, Listing fees, Pricing and Reference Data fees, Connectivity fees, Market Data fees, Regulatory fees and other miscellaneous billing fees.
- Complete billing implementations to address additions, modifications and terminations of service within accounts timely and accurately.
- Review fee schedules within customer contracts to ensure billing is done accurately based on contractual terms.
- Communicate with various business units, colleagues, and customers to resolve inquiries and/or discrepancies.
- Perform invoicing quality review and make recommendations to enhance billing methods, processes and controls.
- Consistently meet all required deadlines for timely collection/remittance of revenue.
- Monitor and maintain billing inboxes for customer inquiries and respond promptly and professionally.
- Collaborate with other stakeholders on billing enhancements and projects by conducting required testing.
Knowledge and Experience
- Associate or Bachelor's degree in Accounting or business-related field.
- Minimal years of work experience but must be driven, hardworking individual.
- Candidate must possess excellent verbal and written communication skills.
- Candidate must have strong organizational skills with extreme attention to detail.
- Strong Microsoft Excel skills is preferred. Must feel comfortable working with large data sets.
- Actively explore and adopt emerging AI technologies to enhance billing processes, improve data accuracy, and drive operational efficiencies.
- Must have the ability to analyze and solve problems, prioritize tasks and work independently.
- Candidate must be able to handle confidential and sensitive information in a professional manner.
- Experience dealing with a large customer base is a plus.
- Ability to work in a fast-paced environment and have the flexibility to handle various job assignments.
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New York Base Salary Range
The expected base salary for this role, if located in New York, is between $70,000 – $85,000 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.
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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.I
Intercontinental Exchange Holdings, Inc.